Job Overview
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
friendly work environment
Job Description
Our facility is a well-established healthcare provider specializing in senior living and rehabilitation services. We are committed to offering a caring and supportive environment for our residents, focusing on personalized care and attention. Our community is designed to provide comfort, engagement, and comprehensive support to individuals transitioning through various stages of care, including short-term rehabilitation and long-term residency. Our skilled team works collaboratively to ensure that each resident experiences dignity, respect, and quality care in a warm and welcoming setting.
We are currently seeking a dedicated Concierge to join our team. This role is pivotal in creating a positive fir... Show More
We are currently seeking a dedicated Concierge to join our team. This role is pivotal in creating a positive fir... Show More
Job Requirements
- High school diploma or equivalent
- Experience in customer service or a related field
- Ability to communicate effectively with residents and families
- Ability to manage multiple tasks
- Compassionate and patient attitude
- Basic computer proficiency
- Ability to work flexible hours
Job Qualifications
- High school diploma or equivalent
- Previous experience in a customer service or healthcare setting preferred
- Strong organizational and communication skills
- Ability to handle multiple tasks and work in a fast-paced environment
- Compassionate and patient demeanor
- Basic computer skills for data entry and record keeping
- Knowledge of senior care or hospitality is a plus
Job Duties
- Meet and greet each new admission and their family
- Ensure that the room is ready for new admissions to include DME, welcome packet and gift
- Upkeep of the welcome packet including activity calendar, monthly newsletter, Wifi code, Resident Rights, Smoking Policy, list of facility extensions and contact information
- Assist with labeling of clothes and notify staff if family will do laundry
- Ensure the diet communication slips get to the kitchen and the resident receives a tray without delay
- Remind families of their Delivery of Service Meetings and Discharge Planning Meeting
- Show residents their room, assist with packing and unpacking during transitions to the long term part of the facility
- Assist with securing dentures, hearing aids or eyeglasses
- Prepare residents for discharge by packing clothing and ensuring all clothing is gathered from the laundry
- Assist with grievance resolution
- Provide new admits with coupons for a free haircut or wash and set and ensure coupon reimbursement through Business Office
- Assist admissions with the input of referrals into PCC/CRM
- Assist with signing in of new admits and giving tours
- Assist with scanning in of the Admission packet into PCC
- Escort residents on appointments
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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