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Oakmont Senior Living

Concierge

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $19.00
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Work Schedule

Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
vacation
Bonus opportunities
Company paid life insurance
401(k) savings plan
Tuition Reimbursement

Job Description

Santienna is a premier senior living community managed by Oakmont Management Group, located on a beautifully landscaped campus. This distinguished community offers residents exceptional quality of life, comfort, and care with an extensive range of five-star services and amenities. Emphasizing individualized comprehensive support, Santienna promotes continuing independence for its residents. The community is committed to delivering meaningful lifestyles and nurturing deep, meaningful relationships among residents, their families, and team members. This commitment is grounded in a vibrant culture that champions core values such as authenticity, teamwork, compassion, commitment, and resilience. With a presence across California, Hawaii, and Nevada, Santienna benefits... Show More

Job Requirements

  • Must be at least 18 years of age
  • High school diploma or equivalent
  • Prefer two (2) years of experience in a hospitality setting or prior senior living community
  • Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests
  • For the health and safety of our team members and residents, Oakmont Management Group may require team members to vaccinate, participate in daily screening, surveillance testing, and to wear face coverings and other personal protective equipment (PPE) to prevent the spread of the COVID-19 or other communicable diseases, per regulatory guidelines

Job Qualifications

  • Must be at least 18 years of age
  • High school diploma or equivalent
  • Prefer two (2) years of experience in a hospitality setting or prior senior living community
  • Excellent customer service skills
  • Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
  • Possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
  • Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests
  • For the health and safety of our team members and residents, Oakmont Management Group may require team members to vaccinate, participate in daily screening, surveillance testing, and to wear face coverings and other personal protective equipment (PPE) to prevent the spread of the COVID-19 or other communicable diseases, per regulatory guidelines

Job Duties

  • Provide all residents, guests, and visitors with exceptional customer service
  • Answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner
  • Monitor the Emergency Alert System and immediately respond to every call
  • Effectively manage business center and process incoming and outgoing mail
  • Maintain a safe and secure environment for all staff, residents, and guests, following established safety standards
  • Encourage teamwork through cooperative interactions with co-workers and other departments

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location