Oakmont Senior Living logo

Oakmont Senior Living

Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $18.00
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
vacation
personal day
sick pay
Holidays
Complimentary Meals
Bonus opportunities
Company paid life insurance
Team member discount program
401(k) Savings Plan with Company Match
recognition programs
Student Loan Refinancing
Tuition Reimbursement
Pet insurance
Employee assistance program
Emergency Financial Assistance

Job Description

Ivy at Hawaii Kai is a premier senior living community located on a beautifully landscaped campus in Hawaii. Managed by Oakmont Management Group, Ivy at Hawaii Kai offers exceptional quality, comfort, and care while providing residents with five-star services and amenities. The community is dedicated to fostering a rewarding lifestyle through individualized comprehensive support that promotes continuing independence for its residents. This philosophy ensures that each resident is treated with dignity and respect while enjoying meaningful lifestyles and relationships. The company values authenticity, teamwork, compassion, commitment, and resilience, which are reflected in every aspect of its operations. With the support... Show More

Job Requirements

  • Must be at least 18 years of age
  • High school diploma or equivalent
  • Prefer two years of experience in a hospitality setting or prior senior living community
  • Excellent customer service skills
  • Able to operate a personal computer and be proficient in MS Office programs
  • Possess written and verbal communication skills
  • Must pass a criminal background check and health screening tests including physical and TB tests
  • Ability to comply with COVID-19 health and safety protocols including vaccination, screening, and use of PPE

Job Qualifications

  • Must be at least 18 years of age
  • High school diploma or equivalent
  • Prefer two years of experience in a hospitality setting or prior senior living community
  • Excellent customer service skills
  • Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
  • Possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
  • Must pass a Criminal Background check and Health Screening tests, including physical and TB tests
  • Ability to comply with COVID-19 health and safety protocols including vaccination, screening, and use of PPE

Job Duties

  • Provide all residents, guests, and visitors with exceptional customer service
  • Answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner
  • Monitor the Emergency Alert System and immediately respond to every call
  • Effectively manage business center and process incoming and outgoing mail
  • Maintain a safe and secure environment for all staff, residents, and guests, following established safety standards
  • Encourage teamwork through cooperative interactions with co-workers and other departments

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location