Westgate Resorts logo

Westgate Resorts

Concierge

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Exact $20.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Comprehensive health benefits
Paid Time Off
Paid holidays
401K with company match
Daily Pay
Family benefits
wellness programs

Job Description

Westgate Park City Resort & Spa is an award-winning mountain resort located at the heart of Canyons Village base within Park City Mountain, Utah. This premier destination is renowned for offering an invigorating and fulfilling workplace environment amidst unparalleled skiing and year-round mountain adventures. The resort attracts a global clientele ranging from artists attending the Sundance Film Festival, athletes training at the nearby Utah Olympic Park, to outdoor enthusiasts seeking a serene mountain retreat. As a part of the Westgate Resorts family, the property embodies a commitment to excellent hospitality and unparalleled guest experiences in one of the most sought-after... Show More

Job Requirements

  • Must be able to stand for an extended period of time as 90-100% of the shift is standing
  • ability to work a flexible schedule to include weekends and holidays
  • occasional carrying and lifting of items up to 25 pounds
  • required to pass a background check, drug test, and prove eligibility to work in the United States

Job Qualifications

  • Impeccable communication skills
  • ability to work unsupervised and proven decision-making skills
  • previous experience in a resort/hotel front desk or concierge environment preferred
  • knowledge of Park City and the surrounding areas
  • strong written and verbal communications skills with the ability to interact with all levels of team members and guests in an attentive and service-oriented manner

Job Duties

  • Provides guests with information about the local area, attractions, restaurants
  • assist guests with booking/scheduling attractions, restaurant reservations
  • assists guests with booking transportation
  • airline boarding passes and travel information if necessary
  • helps resolve minor guest complaints in order to provide the guest with the best experience
  • build relationships with other businesses and departments to improve guest experience
  • other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location