Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
vacation
personal day
sick pay
Holidays
Complimentary Meals
Bonus opportunities
Life insurance
Team member discount program
401(k) savings plan
recognition programs
Student Loan Refinancing
Tuition Reimbursement
Pet insurance
Employee assistance program
Emergency Financial Assistance
Job Description
Ivy at Hawaii Kai is a premier senior living community beautifully situated on a meticulously landscaped campus. Managed by Oakmont Management Group, a recognized leader in the senior living industry, this community provides exceptional quality, comfort, and care with five-star services and amenities designed to enhance the lives of its residents. Oakmont Management Group operates numerous communities across California, Nevada, and Hawaii, serving thousands of seniors with a strong commitment to creating an atmosphere of family and community among team members, residents, and their families. The management's philosophy centers on delivering meaningful lifestyles and relationships rooted in their core values... Show More
Job Requirements
- Must be at least 18 years of age
- High school diploma or equivalent
- Prefer two (2) years of experience in a hospitality setting or prior senior living community
- Excellent customer service skills
- Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
- Possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
- Must pass a criminal background check and health screening tests, including physical and TB tests
- May be required to vaccinate, participate in daily screening, surveillance testing, and wear personal protective equipment (PPE) to prevent the spread of COVID-19 or other communicable diseases according to regulatory guidelines
Job Qualifications
- Must be at least 18 years of age
- High school diploma or equivalent
- Prefer two (2) years of experience in a hospitality setting or prior senior living community
- Excellent customer service skills
- Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
- Possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
- Must pass a criminal background check and health screening tests, including physical and TB tests
- May be required to vaccinate, participate in daily screening, surveillance testing, and wear personal protective equipment (PPE) to prevent the spread of COVID-19 or other communicable diseases according to regulatory guidelines
Job Duties
- Provide all residents, guests, and visitors with exceptional customer service
- Answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner
- Monitor the Emergency Alert System and immediately respond to every call
- Effectively manage business center and process incoming and outgoing mail
- Maintain a safe and secure environment for all staff, residents, and guests, following established safety standards
- Encourage teamwork through cooperative interactions with co-workers and other departments
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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