Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Employee Discounts
Employee assistance program
401(k) Plan
Paid training
Career advancement opportunities
Job Description
Cardinal Bay is a dedicated, mission-driven not-for-profit senior living health care organization committed to enhancing the quality of life for its residents. Rooted in core values such as Respect, Excellence, Appreciation, Connection, and Honor, Cardinal Bay fosters an environment where residents are encouraged to grow, thrive, and actively contribute to community life. At the heart of Cardinal Bay's philosophy is a holistic approach that recognizes the importance of relationships, a sense of belonging, and genuine connection. This nurturing atmosphere ensures that all residents feel valued and supported as they engage in a vibrant community life. The organization operates multiple senior... Show More
Job Requirements
- High school diploma or GED required
- Prior customer service experience preferred
- Valid Texas Driver's License required with good driving record
- Excellent communication and customer service skills
- Strong problem-solving skills and good judgment
- Understanding of HIPAA requirements
- Proficient in PC skills including Microsoft Office, Word, and some Excel
- Must be willing to undergo a routine background check
Job Qualifications
- High school diploma or GED
- Prior customer service experience
- Experience with front desk and telephone systems preferred
- Valid Texas Driver's license with a good driving record
- Excellent communication skills
- Strong problem-solving abilities
- Good judgment and attention to detail
- Understanding of HIPAA requirements
- Proficiency in Microsoft Office, Word, and some Excel
- Ability to maintain confidential information
- Willingness to undergo a background check
Job Duties
- Remains alert throughout the shift to quickly respond to emergencies or requests for assistance
- Monitors all incoming public traffic and assists with questions
- Tracks incoming and outgoing residents and guests
- Receives guests and others in a courteous, polite, and warm manner
- Maintains cleanliness and orderliness of common areas and other public areas
- Responds to the needs of residents, families, prospective residents, vendors, and visitors by providing immediate and courteous assistance
- Locks and unlocks doors at designated times according to community protocol
- Answers telephone calls, determines the nature of the call, and routes or relays information appropriately
- Operates paging and telephone systems as required
- Makes hourly rounds inside and outside the community to ensure safety
- Escorts residents, staff, or visitors to their vehicles and parks residents' vehicles as requested
- Assists with maintenance orders through an electronic system
- Addresses equipment malfunctions and assists with repairs as appropriate
- Monitors emergency calls, doors, and fire alarms and responds according to established policies
- Follows procedures for contacting authorities and assisting residents and staff during emergencies
- Sets up or takes down for community activities as needed
- Maintains a professional appearance and good personal hygiene according to company policies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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