Allegheny Place

Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $20.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
Paid holidays
401(k) plan with Company Match
Employee assistance program
accident insurance

Job Description

LakeHouse Senior Living is a distinguished member of the Discovery Senior Living family, dedicated to managing senior living communities that emphasize both care and lifestyle for residents across Indiana, Illinois, Wisconsin, Pennsylvania, Ohio, and Michigan. As part of a larger network of communities, LakeHouse Senior Living is deeply committed to providing exceptional service and a nurturing environment where residents feel valued and supported in their daily lives. The company prides itself on its "Pillars of Excellence," which shape its approach to healthcare, community culture, and employee engagement. LakeHouse Senior Living employs thousands of dedicated Team Members who play a vital... Show More

Job Requirements

  • High school diploma or general education degree (GED) preferred
  • one to three years customer service experience and/or training
  • or equivalent combination of education and experience

Job Qualifications

  • High school diploma or general education degree (GED) preferred
  • one to three years customer service experience and/or training
  • or equivalent combination of education and experience

Job Duties

  • Carries out telephone answering and reception duties as required
  • takes complete messages with pertinent information and communicates messages to the intended recipient
  • greets residents and visitors
  • answers inquiries and gives directions
  • collates brochures for the marketing department
  • prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff
  • updates the Resident Phone List and Roster and Move-In and Move-Out Register daily, Guest and Sign-In Logs as necessary
  • manages appointments for residents and family members such as but not limited to hairdresser, transportation
  • maintains and keeps desk and entry area neat and organized
  • organizes, distributes mail to residents, Executive Director and Department Coordinators
  • maintains resident forms for miscellaneous credits
  • maintains adherence to all company personnel policies and established operating policies and procedures
  • other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location