Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Professional development opportunities
Employee assistance program
Retirement Plan
Team-oriented environment
employee recognition programs
Job Description
Everlan Independent Living is a respected senior living community dedicated to providing an exceptional quality of life for its residents by honoring God through excellent service. Located in a welcoming environment, Everlan Independent Living focuses on creating a compassionate and vibrant atmosphere where seniors can enjoy their independence while receiving support tailored to their individual needs. This community emphasizes values like respect, kindness, and compassion, fostering strong relationships among residents, their families, and staff. Everlan Independent Living prides itself on its commitment to uplifting and enriching the lives of seniors by offering services that go beyond basic care, including engaging... Show More
Job Requirements
- High school diploma or GED equivalent
- one year of office experience
- hospitality orientated with excellent communication and customer service skills
- professional appearance and demeanor
- must be able to multi-task and prioritize multiple tasks simultaneously
- proficiency with computer software, applications, and basic typing skills
- flexibility with schedule including availability to work evenings, weekends, and holidays as needed
- must enjoy working with the senior population
- First Aid/CPR certification is a plus
- approved criminal background check and drug screen are required
Job Qualifications
- Excellent customer service skills
- good organizational and time management skills
- good problem-solving skills
- mature, cheerful personality
- desire to work with senior adults
- must be willing to work hours required to complete the duties of the position, including weekend and holiday hours as scheduled and/or needed
- must have at minimum a high school diploma or equivalent
- professional communication skills
- telephone etiquette and customer service
- basic computer skills with Word and Excel knowledge
Job Duties
- Greet visitors at our community front concierge desk in a pleasant and professional manner
- triage incoming calls and ensure questions and needs are directed to the appropriate person
- serve as community ambassador to visitors
- answer general questions from potential residents and inquiring families and provide informational brochures and packets as requested
- perform administrative and clerical support tasks for community, including updating resident and community binders, and distributing mail
- develop and maintain service relationships to fulfill the needs of residents, guests, or employees
- create name badges for new hires
Job Qualifications
Experience
Mid Level (3-7 years)