Job Overview

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Compensation

Type:
Hourly
Rate:
Range $15.00 - $19.00
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Work Schedule

Weekend Shifts
Split Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program

Job Description

The Avalon of Commerce Township is a distinguished senior living community dedicated to providing exceptional care and hospitality to its residents. Emphasizing a warm, engaging environment, the community values the incredible life stories and wisdom its senior residents bring. At The Avalon of Commerce Township, employees are not just performing jobs—they are integral parts of an extraordinary life mission. The company focuses on investing in both the future of senior living and in its team members, ensuring a supportive and enriching atmosphere for everyone involved. This commitment makes it a rewarding place to work for those passionate about making a... Show More

Job Requirements

  • High school diploma or general education degree (GED)
  • Proficiency with Microsoft Office Suite
  • Excellent telephone communication skills
  • Availability to work every other Saturday and Sunday
  • Flexibility to work either 8 am - 2 pm or 2 pm - 8 pm Monday through Friday
  • Strong communication and problem-solving skills
  • Experience in customer service preferred

Job Qualifications

  • High school diploma or general education degree (GED)
  • Familiarity with Microsoft Office Suite products
  • Excellent telephone communication skills
  • Strong interpersonal and problem-solving skills
  • Ability to manage multiple tasks efficiently
  • Compassionate and hospitable approach to customer service

Job Duties

  • Provide ongoing telephone coverage
  • Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately
  • Keep difficult situations from escalating
  • Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
  • Prepare maintenance work orders as requested by residents and staff
  • Assist the Business Office Manager with projects and assignments

Job Location