Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $19.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
flexible scheduling
Professional development opportunities
Job Description
American House Senior Living Communities, founded in 1979, is a premier provider of high-quality senior housing designed to be affordable for retirees and their families. With nearly four decades of dedicated service, the organization has expanded to multiple communities, each focusing on enriching the lives of its residents. The company mission emphasizes creating an environment that fosters meaningful relationships and promotes a compassionate, caring atmosphere. Known for its visionary approach, American House strives to be an innovative leader in the senior housing industry by maintaining sustainable excellence and delivering exceptional stakeholder value. The company’s success is deeply rooted in its... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a customer service or concierge position
- Proficiency with computer applications including word processing, spreadsheets, and email
- Strong verbal and written communication skills
- Ability to manage multiple tasks and prioritize effectively
- Capacity to handle emergency situations
- Availability to work weekends and scheduled shifts
- Ability to follow directions from Executive Director and Assistant Director
- Physical capability to perform duties including light lifting
- Background check clearance
Job Qualifications
- High school diploma or equivalent
- Proven experience in customer service or concierge roles
- Proficiency in word processing, spreadsheets, and email
- Strong communication and interpersonal skills
- Ability to handle emergency procedures calmly and effectively
- Familiarity with the BILD sales system or ability to learn quickly
- Excellent organizational and multitasking capabilities
- Ability to work independently and as part of a team
- Flexibility to work weekends and scheduled shifts
Job Duties
- Ensure the highest quality of customer service is available for our residents
- Answer a multiline telephone, screen and direct calls
- Greet guests and residents entering the building and direct to correct destination
- Respond and address any resident concerns which arise during shift
- Provide general administrative and clerical support
- Schedule appointments
- Receive and sort mail and deliveries
- Be proficient in word processing, spreadsheets, and email
- Carry out any emergency procedures required during shift
- Be knowledgeable and successful using the BILD sales system
- Run or oversee weekend activities
- Notify Executive Director of emergency situations
- Note areas or articles in need of repair and report to Assistant Director
- Perform other duties as assigned by Executive Director
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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