Drive Shack Inc. logo

Drive Shack Inc.

Concierge

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $14.00
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Career development opportunities
Employee Discounts
Retirement Plan
Employee assistance program
inclusive work environment

Job Description

Drive Shack is a modern entertainment destination that seamlessly combines the excitement of nightlife with innovative, tech-driven golf games to create a unique and enjoyable experience for guests of all ages. As a hospitality leader in the entertainment industry, Drive Shack offers an energetic atmosphere where friends, families, and colleagues can connect and engage in fun activities. Their venues feature interactive golf experiences powered by cutting-edge technology, a diverse menu with chef-inspired cuisine, and expertly crafted cocktails. This makes Drive Shack a go-to spot not only for casual outings but also for special occasions such as birthdays, corporate events, and... Show More

Job Requirements

  • High school diploma or equivalent
  • minimum one year of experience in a concierge, guest service, or hospitality role
  • experience with computerized booking and point-of-sale systems
  • ability to stand and walk for extended periods
  • ability to lift and move up to 25 pounds without assistance
  • availability to work evening, weekend, and holiday shifts
  • ability to work in a fast-paced, guest-facing environment with constant interaction and communication
  • must be able to navigate stairs
  • effective communication skills
  • ability to collaborate with team members

Job Qualifications

  • Friendly, professional, and engaging personality with a passion for guest service
  • ability to thrive in a fast-paced, high-energy environment
  • strong organizational, teamwork, and multitasking skills
  • minimum one year of experience in a concierge, guest service, or hospitality role
  • experience with computerized booking and point-of-sale systems
  • bilingual abilities a plus
  • excellent verbal and written communication skills
  • high school diploma or equivalent required
  • familiarity with reservation or event management software preferred
  • demonstrated ability to communicate effectively and collaborate across all levels of staff

Job Duties

  • Greet and assist guests warmly, offering personalized recommendations and information about the venue
  • create a seamless arrival and departure experience for all guests
  • act as a brand ambassador by promoting food, beverage, and entertainment options
  • manage reservations, waitlists, and guest inquiries through the reservation system and phone line
  • maintain awareness of guest activity throughout the venue and proactively offer assistance
  • communicate clearly and courteously with guests and team members
  • support other team members and perform additional duties as requested by management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location