Aegis Living logo

Aegis Living

Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $22.00 - $23.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Defined Growth Opportunities
flexible schedules
Paid Time Off
sick pay
Appreciation days
Medical insurance
Dental Insurance
Vision Insurance
401k plan

Job Description

Aegis Living Greenwood is part of Aegis Living, a nationally recognized leader in retirement living, assisted living, and memory care. Aegis Living is renowned for providing seniors with an exceptional quality of life, promoting health, well-being, and a strong sense of community. The Greenwood location strives to uphold these values by fostering an environment where residents feel valued, supported, and engaged. This community offers a warm, friendly atmosphere designed to help residents lead their best lives, enriched through meaningful activities, compassionate care, and outstanding customer service. The company's commitment to superior service extends not only to residents but also to... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or related field preferred
  • Ability to communicate effectively both verbally and in writing
  • Strong interpersonal skills and professionalism
  • Ability to handle multiple tasks simultaneously
  • Willingness to participate in required health screenings including TB testing

Job Qualifications

  • Compassionate and positive attitude
  • Ability to remain calm and think quickly under stressful situations
  • Preferred previous experience working as a receptionist, concierge and/or supervisory role
  • Sensitivity to resident needs and the ability to build positive relationships
  • Display a desire to exceed expectations with every interaction
  • Must be willing to take a 2-step TB test

Job Duties

  • Greet and direct visitors, families, residents, and employees to the right person or place and provide exceptional customer service
  • Answer all phone calls in a professional manner and handle the front desk and all assigned duties
  • Coordinate medical appointments and family outings with care and nursing staff
  • Support the smooth operation for the marketing department and office manager
  • Maintain in depth familiarity with the community layout and employees’ responsibilities
  • Assist with planning and leading life enrichment activities

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location