Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.75 - $18.50
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
retirement savings plan
Employee assistance program
Paid Time Off
Sick Time
Holiday pay
myFlexPay
Tuition Reimbursement
Job Description
Sunrise Senior Living is a renowned provider of senior living services dedicated to enriching the lives of its residents. Known for its compassionate care, warm community environments, and commitment to enhancing quality of life, Sunrise Senior Living operates numerous communities across various locations, including Sunrise on Old Meridian. The company has earned recognition as a Great Place to Work for the eighth time, reflecting its outstanding workplace culture and dedication to employee satisfaction. This acknowledgment highlights Sunrise's unique environment where team members are empowered to bring their best selves to work, fostering an atmosphere of mutual respect, growth, and collaboration.... Show More
Job Requirements
- High school diploma or GED
- Proven customer service experience
- Proficiency in computer skills including Microsoft Office
- Ability to learn new software applications
- Excellent communication skills
- Strong organizational skills
- Ability to work in a team environment
- Compliance with safety and regulatory programs
- Willingness to undergo drug testing and required health screenings
- Ability to perform administrative tasks
- Flexibility to participate in team meetings and training
- If driving Sunrise vehicles, sign the Driver job description and comply with safety duties
Job Qualifications
- High school degree or GED
- Proven customer service experience and skills
- Proficiency in Microsoft Office, including Windows, Outlook, and Excel
- Ability to learn new computer applications
- Strong verbal and written communication skills
- Good organizational and time management skills
- Effective judgment, problem-solving, and decision-making abilities
- Accurate record-keeping skills
- Ability to handle multiple priorities
- Commitment to teamwork and principles of service
- Experience with applicant tracking systems is a plus
Job Duties
- Oversee community entry area and greet visitors warmly
- Contact Director of Sales, Executive Director, or Coordinator for prospective resident visits
- Greet and assist job candidates, direct to apply online or capture info in ATS
- Answer calls promptly with proper greeting and identification
- Take messages accurately and communicate them
- Provide community overview and route callers appropriately
- Manage resident and family appointments
- Send get well and sympathy cards as needed
- Order flowers and nameplates for new residents
- Order guest meals for move-in days
- Maintain marketing and move-in packet inventory
- Support Director of Sales with inquiry calls and CRM data entry
- Perform administrative duties related to resident move-in
- Keep front desk and Bistro area clean and stocked
- Monitor Bistro for refreshments and music
- Ensure coverage of front desk when away
- Partner on community compliance with safety regulations
- Practice safety procedures and maintain safety equipment
- Maintain resident and team member rosters for emergencies
- Champion Safe Leaving Program and respond to emergencies
- Ensure guests and residents sign in and out
- Maintain high-risk elopement list and monitor entry/exit
- Update daily resident phone lists, registers, and logs
- Prepare and account for meal tickets and money
- Organize and distribute mail and newspapers
- Post daily menu and maintain resident credit forms
- Assist with recruitment data entry and admin duties
- Order office supplies as needed
- Track and disperse team member paychecks
- Participate actively in team and engage in meetings
- Maintain compliance with required training
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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