Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.50 - $18.00
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Employee Discounts
Flexible Schedule
Job Description
Renaissance of Murrieta is a premier senior living community located in Murrieta, California, dedicated to providing exceptional care and service to its residents. This establishment is part of a respected network of senior living facilities known for their commitment to creating warm, welcoming, and supportive environments for older adults. Renaissance of Murrieta offers a range of amenities and services designed to promote the well-being and happiness of its community members, including maintenance, dining, activities, and personalized assistance. The facility emphasizes high standards of customer service and operational excellence, making it a desirable workplace for professionals interested in hospitality, customer care,... Show More
Job Requirements
- High school education required
- Minimum of two years experience in a related position preferably in hospitality
- Ability to add, subtract and multiply
- Understand issues and process information effectively
- Excellent communication skills including active listening
- Ability to speak, write and read English
- Proficient in basic office equipment and computer software
- Ability to perform physical job requirements
- Pass a health screening including chest x-ray or intradermal test
- Pass a criminal record clearance
Job Qualifications
- High school education required
- Minimum of two years experience in a related position preferably in hospitality
- Ability to add, subtract, and multiply
- Excellent communication skills including active listening
- Proficient in using basic office equipment and computer software
- Ability to speak, write, and read English
- Good physical health
- Genuine concern for the needs of older adults
Job Duties
- Provide all residents, guests and visitors exceptional customer service during every interaction whether in-person or via the telephone
- Learn and know all residents by name
- Greet all residents and visitors
- Provide information about the property
- Assist residents, family members, and guests with general requests
- Arrange tours of the property
- Answer telephones and relay messages
- Display knowledge of services and programs
- Manage mail meter, stamps, making copies, and office operations
- Record receipt of packages and contact residents
- Handle business center requests such as photocopying, faxing, shipping mail
- Process and distribute incoming mail
- Complete opening and closing duties
- Take reservations for dining rooms and activities
- Record maintenance work order requests and deliver to Maintenance Department
- Monitor Emergency Alert System and respond to calls
- Maintain Resident Notice Binder
- Arrange parking and retrieval of valet cars
- Arrange wake-up calls, dry cleaning, pet care and personal errands
- Fulfill personal concierge requests
- Maintain reception area neat and orderly
- Keep posted signage accurate and timely
- Perform clerical duties
- Update and assemble marketing packets
- Respond promptly to resident concerns and emergencies
- Support marketing efforts through positive interaction
- Communicate resident condition changes
- Maintain a safe and secure environment
- Encourage teamwork
- Support a positive professional image
- Perform other duties as assigned by supervisors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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