Concierge

Hendersonville, TN, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $21.00 - $25.20

Work Schedule

Standard Hours

Benefits

Insurance enrollment

Paid Time Off

Holiday pay

401(k) enrollment

Hotel and travel discounts

Professional Development

promotion opportunities

Job Description

First Hospitality, founded in 1985 and headquartered in Chicago, is a progressive hotel development, investment, and management company known for its forward-thinking approach and strategic vision that aims to create value through excellence and innovative practices. As a company deeply rooted in hospitality, First Hospitality focuses on delivering exceptional service experiences while fostering a diverse and inclusive workplace culture where differences are respected and valued. The company is committed to promoting collaboration, flexibility, and fairness to meet the varying needs of customers effectively.

The Concierge role at First Hospitality involves assisting guests, patrons, tenants, or employees by providing personalize... Show More

Job Requirements

At least two years of hotel guest services experience highly preferred
excellent verbal and written communication skills
proficient in Microsoft Office Suite or related software
excellent problem-solving and critical thinking skills
positive attitude with the ability to remain flexible and patient
excellent organizational and multitasking skills
excellent administrative skills
sit at a desk and work on a computer for prolonged periods
must be able to lift up to 15 pounds at times

Job Qualifications

At least two years of hotel guest services experience highly preferred
excellent verbal and written communication skills
proficient in Microsoft Office Suite or related software
excellent problem-solving and critical thinking skills
positive attitude with the ability to remain flexible and patient
excellent organizational and multitasking skills
excellent administrative skills

Job Duties

Provide information regarding area, including directions, attractions, shopping, nightlife, or recreational opportunities
arrange sightseeing and other tours
acquire tickets to special events or make reservations for clients at various venues including dinner, recreation times, or spa treatments
run appropriate errands for guests and pick up or deliver a variety of items
provide business services such as shipping packages and assisting with printing needs
receive, store, and/or deliver mail and luggage
acquire daily care items such as toiletries for guests and patrons
plan and schedule special events, parties, or meetings
fulfill unusual requests such as arranging adventure experiences or coordinating special moments
arrange for interpreters or translators when needed
develop and maintain service relationships to fulfill needs of patrons, customers, guests, or employees
perform other related duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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