Job Overview
Employment Type
Hourly
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
training programs
Flexible Schedule
Job Description
Air Methods is a leading provider of critical care and emergency medical transportation services, specializing in air medical transport. With a commitment to saving lives and delivering high-quality medical care, Air Methods operates one of the largest fleets of medical helicopters and fixed-wing aircraft in the United States. The company is known for its dedication to safety, innovation, and compassionate care, making it a trusted partner in the healthcare and travel industries. Air Methods also extends its services by partnering with lodging providers and local attractions to enhance the travel experience for guests, ensuring they receive exceptional service and memorable... Show More
Job Requirements
- High school diploma or general education degree (GED)
- One to three years related experience and/or training or equivalent combination of education and experience
- 1-2 years of sales or upselling experience in a performance driven environment
- Extraordinary guest service skills
- Expert-level knowledge of the local area and attractions
- Knowledge of travel and/or ticket industry and concierge experience preferred
- Adaptable and able to support change within the business
- Ability to overcome objections and offer alternate solutions
- Timeliness and a professional appearance
- Excellent written and verbal communication skills
- Strong listening skills
- Self-motivated with the ability to work independently in a sales driven environment
- Ability to occasionally lift to 25 pounds and to stand for long periods of time
- Proven ability to juggle multiple duties and prioritize
- Intermediate with Microsoft Office Suite
- Demonstrated ability to type 30-40 wpm
Job Qualifications
- High school diploma or general education degree (GED)
- 1-3 years related experience and/or training or equivalent combination of education and experience
- 1-2 years of sales or upselling experience in a performance driven environment
- Extraordinary guest service skills
- Expert-level knowledge of the local area and attractions
- Knowledge of travel and/or ticket industry and concierge experience preferred
- Adaptable and able to support change within the business
- Ability to overcome objections and offer alternate solutions
- Timeliness and a professional appearance
- Excellent written and verbal communication skills (fluent English required, bilingual a plus)
- Strong listening skills to be able to identify customer need
- Self-motivated with the ability to work independently in a sales driven environment
- Ability to occasionally lift to 25 pounds and to stand for long periods of time
- Proven ability to juggle multiple duties and prioritize
- Intermediate with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook
- Demonstrated ability to type 30-40 wpm
Job Duties
- Provide each guest with a professional and courteous greeting and extraordinary customer service
- Establish rapport and trust with the guest and assist guest in selecting the product that matches their needs
- Ability to assess guests needs via the discovery process
- Meet or exceed established sales targets in a commissioned environment
- Demonstrate the ability to generate sales and up sell product by "painting the picture" and planning out the guest's stay to improve their experience
- Ability to solve guest issues in a timely fashion with satisfaction and a sense of urgency
- Confirmed ability to sell in person and occasionally, on the phone
- Use sales tools to invoke a sense of urgency to get the guest to commit
- close and book the sale and get guest to make payment
- Provide a thorough, detailed recap of the purchase along with properly thanking the guest for their business
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in:
Nearby Cities
Jobs By Filter