Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $23.00 - $25.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Life insurance
Professional Development
Job Description
The Dartmouth Group is a reputable real estate firm specializing in the management and operation of residential communities. Known for its commitment to excellence and resident satisfaction, The Dartmouth Group oversees a variety of well-maintained apartment communities. One of their vibrant communities is located in Providence, Rhode Island, where they continue to prioritize quality living experiences for all residents. The community atmosphere is enhanced by professional staff who are attentive, responsive, and dedicated to maintaining a safe, welcoming, and clean environment for all who reside or visit there.
The role of Concierge at The Dartmouth Group's Providence community i... Show More
The role of Concierge at The Dartmouth Group's Providence community i... Show More
Job Requirements
- High school diploma or GED required
- 1+ years of directly related or closely related experience
- knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level
- professional communication skills (phone, interpersonal, written, verbal, etc.)
- professional customer service skills
- self-motivated, proactive, detail oriented and a team player
- time management and time critical prioritization skills
Job Qualifications
- Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level
- professional communication skills (phone, interpersonal, written, verbal, etc.)
- professional customer service skills
- self-motivated, proactive, detail oriented and a team player
- time management and time critical prioritization skills
- high school diploma or GED required
- 1+ years of directly related or closely related experience
- previous hospitality experience preferred
Job Duties
- Welcome and acknowledge all guests according to company standards
- assist with opening doors for residents and guests
- monitor and provide gate access
- handle all resident, guest, and vendor interactions with the highest level of professionalism
- accept all package and dry cleaning deliveries and scan/log into BuildingLink
- assist residents with resolving inquiries and complaints and communicate all pertinent information to management
- receive and enter all maintenance requests in BuildingLink properly and accurately
- respond to all resident requests in an accurate and timely manner making recommendations based on local knowledge and practices
- control and monitor security cameras to maintain a secure environment for residents
- ensure all lobby areas are maintained in a professional and clean manner during shift
- follow, execute and enforce all community safety and security policies, programs, procedures and rules, and regulations
- handle crisis situations in the event of an emergency and/or fire emergency
- answer the telephone and speak clearly and professionally
- perform any other applicable responsibilities as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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