Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $48,000.00
Work Schedule
Fixed Shifts
Benefits
competitive wage
New employee referral program
paid life insurance
401K opportunities
DailyPay
Monthly celebrations
Medical insurance
Vision Insurance
Dental Insurance
Tuition Reimbursement
Job Description
Astoria Health and Rehabilitation is a well-established healthcare facility dedicated to providing high-quality rehabilitation and long-term care services. The institution prides itself on fostering a compassionate and supportive environment where both residents and staff are valued. Located in a welcoming community, Astoria specializes in rehabilitation, skilled nursing, and holistic care services tailored to help residents regain their highest possible level of functional ability. The facility is committed to creating a positive atmosphere where employees and residents alike feel respected, supported, and motivated.\n\nAstoria Health and Rehabilitation is currently seeking a full-time Concierge to join their team, with working hours from 10:30... Show More
Job Requirements
- A high school diploma or GED
- Prior experience in a receptionist, concierge, or front desk role preferred
- Ability to communicate effectively both verbally and in writing
- Basic computer skills including familiarity with office equipment
- Ability to handle multiple tasks and prioritize duties efficiently
- Strong interpersonal skills and a friendly, professional demeanor
- Ability to maintain confidentiality and exercise discretion
Job Qualifications
- A high school diploma or GED
- Thorough understanding of the principles of best receptionist practices
- Ability to follow written and verbal instructions, function independently and make independent decisions when circumstances warrant such action
- Personal integrity and the ability to deal tactfully with residents, family members, visitors, government agencies and personnel
- Ability to work harmoniously with professional and non-professional personnel
- Judgment in prioritizing the performance of tasks, duties, and responsibilities in accordance with established standards, policies and procedures
Job Duties
- Greeting and assisting visitors, residents, family members, sales representatives, etc. and giving directions/information as needed
- Receiving and directing incoming telephone calls when needed, taking messages and ensuring messages are delivered in a timely manner
- Operating telephone/paging system as required
- Sorting mail including newspapers and special deliveries
- Forwarding resident mail to resident's family or responsible party as required
- Operating copiers, office machines, etc. copying and faxing as needed
- Keeping front entrance and lobby area neat, clean and free of clutter including making sure deliveries made are picked up promptly by addressee
- Setting up hospitality station each morning and breaking down at end of shift
- Assisting in listening to resident or family complaints and reporting them to the appropriate/responsible department manager
- Maintaining the overall organization of the nursing unit stations as needed
- Assisting with employee, public relations and community initiatives
- Assisting with the facility's inquiry and admissions process
- Providing tours of the facility for families/potential residents and assuring admission information and quality tours are available 24 hours per day, 7 days per week
- Assisting in the orientation of residents and explaining to resident/guardian the room rates, billing procedures, visitors/guest privileges, restrictions, resident care procedures, etc. as appropriate
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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