Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Life insurance
Job Description
Air Methods is a leading provider of air medical transportation services, dedicated to delivering exceptional care and swift transport to individuals in critical need. Committed to prioritizing patient safety and wellbeing, Air Methods operates a robust fleet of aircraft equipped with advanced technology and staffed by highly trained professionals. The company has established a strong presence within the healthcare and travel sectors, extending its services across varied regions to ensure timely medical responses and enhance overall patient outcomes. Known for its commitment to quality, reliability, and innovation, Air Methods fosters a dynamic work environment geared toward continuous improvement and operational... Show More
Job Requirements
- High school diploma or general education degree (GED)
- One to three years related experience and/or training
- 1-2 years of sales or upselling experience
- Extraordinary guest service skills
- Expert-level knowledge of the local area and attractions
- Knowledge of travel and/or ticket industry preferred
- Adaptable and able to support change
- Ability to overcome objections
- Timeliness and professional appearance
- Excellent written and verbal communication skills
- Strong listening skills
- Self-motivated
- Ability to occasionally lift to 25 pounds
- Ability to stand for long periods of time
- Ability to multitask and prioritize
- Intermediate Microsoft Office skills
- Ability to type 30-40 wpm
Job Qualifications
- High school diploma or general education degree (GED)
- One to three years related experience and/or training or equivalent combination of education and experience
- 1-2 years of sales or upselling experience in a performance driven environment
- Extraordinary guest service skills
- Expert-level knowledge of the local area and attractions
- Knowledge of travel and/or ticket industry and concierge experience preferred
- Adaptable and able to support change within the business
- Ability to overcome objections and offer alternate solutions
- Timeliness and a professional appearance
- Excellent written and verbal communication skills
- Strong listening skills to identify customer need
- Self-motivated with the ability to work independently in a sales driven environment
- Proven ability to juggle multiple duties and prioritize
- Intermediate with Microsoft Office Suite
- Demonstrated ability to type 30-40 wpm
Job Duties
- Provide each guest with a professional and courteous greeting and extraordinary customer service
- Establish rapport and trust with the guest and assist guest in selecting the product that matches their needs
- Ability to assess guests needs via the discovery process
- Meet or exceed established sales targets in a commissioned environment
- Demonstrate the ability to generate sales and up sell product by painting the picture and planning out the guest's stay to improve their experience
- Ability to solve guest issues in a timely fashion with satisfaction and a sense of urgency
- Confirmed ability to sell in person and occasionally on the phone
- Use sales tools to invoke a sense of urgency to get the guest to commit
- Close and book the sale and get guest to make payment
- Provide a thorough, detailed recap of the purchase along with properly thanking the guest for their business
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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