Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Medical insurance
Life insurance
long-term disability coverage
401(k) plan with Company Match
Extensive Training
Career development opportunities
safe work environment
Job Description
Cedarhurst of Edison Lakes is a distinguished regional healthcare provider dedicated to enriching the lives of older adults in its community. Known for its compassionate care and high standards, Cedarhurst of Edison Lakes operates with a mission to be a true friend to those they serve, focusing on empathy, respect, and personalized attention. The community values teamwork, integrity, and professionalism, making it an outstanding place for career-oriented individuals who are passionate about senior living and healthcare. As a well-established senior living community, Cedarhurst of Edison Lakes offers a supportive and inclusive environment that encourages growth, development, and a genuine commitment... Show More
Job Requirements
- Availability to work every other weekend and rotating holidays
- ability to stand, move, communicate, and identify written information
- occasional ability to climb or balance and stoop, kneel, crouch, or crawl
- capability to lift and/or move up to 50 pounds independently
- ability to lift and/or move up to 200 pounds with assistance
- ability to demonstrate proficiency in internet browsers, Microsoft Office programs, electronic health records, and HR related systems
- effective communication skills
- ability to engage in conflict intervention and resolution
- willingness to work collaboratively with management and team members
- ability to work with flexibility including weekends as needed
Job Qualifications
- A high school diploma or GED is preferred but not required
- previous experience in a customer service role, preferably in a senior living facility, healthcare, hospitality, or similar setting preferred
- CPR or BLS certification preferred
- proficiency in internet browsers such as Explorer, Chrome, and Fire Fox
- proficiency in Microsoft Office programs including Outlook, Excel, Word, and Publisher
- experience with electronic health records (EHR) systems
- experience with human resources related systems if applicable
Job Duties
- Welcoming residents, visitors, and guests, providing exceptional customer service and assistance to those entering the community
- monitoring the community's entry and exit points, signing in guests and residents, and ensuring compliance with safety protocols
- regularly engaging with residents helping them feel valued and cared for
- receiving and distributing mail and packages
- managing the external and internal calls, taking, and communicating messages, as well as forwarding calls to the appropriate person/department
- assisting the Executive Director & Business Office Manager with clerical/administrative duties, as well as assisting the Sales & Marketing team with taking sales inquiries, as needed
- assisting residents with scheduling personal transportation services and in making reservations for various community events in conjunction with Life Enrichment Director
- managing sale of guest meals and initiating credit card transactions for guest meal sales when necessary
- submitting all work order requests to Maintenance on behalf of residents
- monitoring emergency response system and fire alarm panel
- ensuring effective communication is being utilized by community staff with the residents' families concerning residents' care, encompassing their physical, personal, and emotional wellbeing
- working well with others and taking direction from management, as well as taking initiative with the capability to engage in conflict intervention and resolution for residents, families, employees, and others as needed
- remaining flexible and having the ability to work weekends, when necessary
- performing other job-related duties as assigned by Management staff
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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