Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical
Dental
Vision
Life insurance
short-term disability
long-term disability
401(k) retirement savings plan
Paid Time Off
Job Description
Invited is a leading company in the hospitality and service industry, established in 1957 with a mission centered on building lasting relationships and enriching the lives of its members, guests, and more than 17,000 employees nationwide. As the largest owner and operator of private clubs across the United States, Invited manages more than 130 country clubs, city clubs, and athletic clubs, each offering an exceptional range of first-class amenities. These include championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more, designed to provide a superior experience to every member and guest.
Show More
Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 1 year of experience in the hospitality industry or similar customer service role
- Service-oriented mindset with ability to make every member and guest feel valued
- Friendly and personable with a positive, can-do attitude
- Professional and welcoming phone demeanor
- Positive attitude with a collaborative team spirit
- Ability to stand, walk, and perform physical activities for extended periods
- Ability to work in varying temperatures and environments with potential exposure to dust and fumes
- Capability to climb ladders, squat, kneel, reach, grasp, twist, bend, and fold/unfold as required
- Effective communication skills with sufficient visual acuity including talking and hearing
Job Qualifications
- High school diploma or equivalent
- Minimum of 1 year of experience in hospitality or a customer-facing role
- Service-oriented mindset with strong member and guest focus
- Friendly and personable with a positive, can-do attitude
- Professional and welcoming phone demeanor
- Positive attitude with a collaborative team spirit
- Strong communication skills across verbal, written, phone, text, and social media
- Proven ability to work well under pressure and multitask effectively
- Strong organizational skills with attention to detail
- Proficient in Microsoft Office including Word, Outlook, and Excel
- Effective time management and prioritization skills
Job Duties
- Provide a warm welcome and fond farewell to members and guests, ensuring a positive first and ongoing impression
- Greet every call with a warm and friendly tone, providing prompt assistance, answering questions, and ensuring thorough resolution
- Deliver exceptional business and concierge services to members and guests, guiding them to club destinations and creating memorable experiences
- Inform members and guests about club services, amenities, upcoming events, and room locations in person and by phone
- Assist with member communications including social media efforts, newsletters, and event announcements
- Make outbound calls to new and at-risk members to promote engagement and retention
- Manage reservations for club programs, dining, and services while ensuring alignment with club standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter