Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $21.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401K Matching
Childcare assistance
eldercare assistance
flexible spending accounts
Job Description
MBK Senior Living is a distinguished leader in the senior living industry, committed to fostering a supportive, enriching, and community-focused environment for both residents and team members. With over 30 years of dedication, MBK Senior Living operates 35 communities across the Western United States, offering a variety of services including Independent Living, Assisted Living, and Memory Care. The company prides itself on exceeding expectations and enriching lives through a people-first philosophy that embraces the Japanese concept of Yoi Shigoto, which translates to "good, quality work." This core principle drives the company’s commitment to building trust, setting high standards, and nurturing... Show More
Job Requirements
- High school diploma or GED
- Age over 18 years
- Background clearance as required by government regulations
- Negative TB test results
- Excellent communication skills including the ability to speak, write and read English
- Ability to operate computer, necessary software programs such as word, email, excel, scanners, copiers, and fax machines
- Ability to be professional at all times with other Team Members, residents, family members, and visitors
- Follow all grooming and dress standards to present the best image
- Must be able to lift 25 pounds
- Must be able to move intermittently throughout day and throughout community
- Must be able to push a resident safely in their wheelchairs
Job Qualifications
- High school diploma or GED
- Excellent communication skills including the ability to speak, write and read English
- Ability to operate computer and necessary software programs such as word, email, excel
- Professional demeanor with other Team Members, residents, family members, and visitors
- Ability to follow grooming and dress standards to present the best image
- Experience in customer service or administrative role preferred but not required
Job Duties
- Arrive to work on time and prepared for your shift
- Maintain a neat and professional appearance keeping the front entrance, lobby, and reception areas clean and organized
- Ensure all people who come in contact are welcomed warmly to the community by standing to greet and offering any assistance needed
- Answer telephones within 3 rings, always using a professional and courteous voice followed by the designated script
- Transfer incoming calls or take and deliver appropriate messages
- Monitor all visitors, requesting them to sign in and out of the logbook, reporting any suspicious persons or activity immediately to the supervisor
- Sort and distribute incoming mail
- Accept and report resident's special requests
- Maintain community's lost and found
- Order and replenish administrative supplies as necessary
- Follow all safety standards when operating office equipment
- Support department heads and Executive Directors in administrative functions
- Maintain and check off meal attendance tracking form, alerting staff of needed room services or residents who have not yet attended meals
- Display a positive and professional image through actions and dress in accordance with the MBK Principles and Core values
- Encourage teamwork through open communication with Team Members
- Perform other duties as consistent with the position and assigned by the front desk supervisor and/or executive director
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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