Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
retirement plans
Employee assistance program
Paid Time Off
sick leave
Holiday pay
Tuition Reimbursement
Flexible pay options
Job Description
Sunrise Senior Living is a renowned leader in the senior living industry, committed to providing exceptional care and service to older adults. With a mission to empower residents to live longer, healthier, and happier lives, Sunrise Senior Living is dedicated to fostering a warm, welcoming, and safe environment that celebrates the unique individuality of each resident. Recognized as a Great Place to Work for the eighth time by Activated Insights, the company prides itself on its outstanding workplace culture, emphasizing meaningful relationships, teamwork, and professional growth. This positioning as a top employer underscores Sunrise's commitment to its team members as... Show More
Job Requirements
- High school diploma or equivalent
- Prior customer service experience
- Basic computer proficiency including Microsoft Office and specialized applications
- Effective communication skills
- Ability to multitask and manage time efficiently
- Reliable and punctual
- Willingness to comply with safety and health protocols
- Ability to pass drug testing and health screening
- Flexibility to work weekend shifts Saturdays and Sundays from 3 p.m. to 8 p.m.
- Understanding of confidentiality and privacy standards
- Ability to engage positively with residents, families, and colleagues.
Job Qualifications
- High school degree or GED
- Proven customer service experience
- Proficiency in computer skills including Microsoft Office and Sunrise applications
- Strong communication and organizational skills
- Ability to handle multiple priorities effectively
- Good judgment, problem solving, and decision-making skills
- Experience or willingness to learn recruitment and administrative processes
- Commitment to safety and regulatory compliance
- Ability to maintain accurate records
- Team player and active contributor to team goals
- Familiarity with health and safety procedures.
Job Duties
- Oversee community entry area and greet visitors, guests, and residents
- Offer and provide beverages to visitors and guests
- Ensure community safety protocols are in place
- Contact Director of Sales, Executive Director, or Department Coordinator to meet prospective residents or visitors
- Greet potential job candidates and guide them through recruitment process
- Answer incoming telephone and resident calls promptly with appropriate greeting
- Take and communicate complete messages accurately
- Provide community overview to callers and direct calls appropriately
- Manage appointments for residents and family members
- Send get well and sympathy cards to residents and families
- Order flowers and name plates for new residents
- Maintain marketing and move-in packet inventories
- Support Director of Sales with inquiry calls and customer relationship management
- Perform administrative duties related to resident move-in process
- Keep front desk and entry area organized and clean
- Monitor and restock Bistro area snacks and refreshments
- Play music throughout the day
- Practice and promote community safety and risk management procedures
- Maintain resident, team member rosters and schedules for emergencies
- Respond to emergencies as per Sunrise policies
- Ensure guests and residents sign in and out appropriately
- Update resident phone lists, logs, and registers daily
- Prepare and process meal tickets and related funds
- Organize and distribute mail and newspapers
- Assist with recruitment and perform computer data entry tasks
- Track and disperse team member paychecks
- Participate in team meetings and training sessions
- Maintain compliance with state and federal regulations
- Perform other assigned duties.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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