Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $24.45 - $35.45
Work Schedule
Standard Hours
Benefits
401(k) Plan
Profit sharing
Medical insurance
Dental Insurance
Prescription coverage
vision coverage
Life insurance
Paid Time Off
Paid holidays
Paid Maternity Leave
Paid parental leave
Dependent Care Flexible Spending Account
Career growth planning
Nationwide career opportunities
Job Description
Renewal by Andersen is a leading company in the window and door industry, renowned for its innovation and commitment to quality. Operating as a division of Andersen Corporation, Renewal by Andersen specializes in providing homeowners with high-quality, custom replacement windows and doors. The company is dedicated to delivering a superior customer experience through its Signature Service, which combines expert personnel, an efficient process, and exclusive, durable products designed to enhance homes while promoting energy efficiency and sustainability. As an Energy Star Partner of the Year for many years, the company reflects a strong dedication to environmental health and sustainability, aligning... Show More
Job Requirements
- High school diploma or equivalent
- 1+ years customer service experience
- Solid and accurate data entry skills
- Strong communication and time management skills
- Competency in Microsoft Office software
- High attention to detail and organization abilities
- Excellent interpersonal skills and the ability to manage simultaneous tasks
Job Qualifications
- 1+ years customer service experience
- Solid and accurate data entry skills
- Strong communication and time management skills
- Competency in Microsoft Office software
- High attention to detail and organization abilities
- Excellent interpersonal skills and the ability to manage simultaneous tasks
Job Duties
- Provide Signature Service customer service to homeowners
- Create and maintain homeowners' job files
- Schedule homeowners' technical measure, installation date, and reminder calls
- Work with sales representatives to resolve any paperwork issues, change orders, on-hold jobs, or jobs in progress
- Send out the post installation survey and resolve any post-installation situations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: