Belmont Village

Concierge

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Hourly
Rate:
Exact $20.00
clock

Work Schedule

Weekend Shifts
Fixed Shifts
diamond

Benefits

Medical insurance
Dental Insurance
Vision Insurance
mental health benefits
prescription benefits
Paid Time Off
401(k) savings plan
short-term disability
long-term disability
Life insurance

Job Description

Belmont Village Senior Living is a distinguished provider of luxury senior living communities, operating across the United States and extending its reach internationally to Mexico City, Mexico. Known for its commitment to high-quality care and an enriching living environment for seniors, Belmont Village Senior Living prides itself on creating vibrant communities that support the dignity, respect, and overall well-being of older adults. The company operates under a strong set of core values including Trust, Respect, Teamwork, Dignity, Integrity, Ownership, and Learning, which guide its employees in fostering a nurturing and supportive atmosphere. Belmont Village Senior Living emphasizes career growth and... Show More

Job Requirements

  • High school diploma or equivalent
  • Proven experience with a multi-line phone system with demonstrated professional phone etiquette
  • Demonstrated proficiency with MS Office applications to perform job-related tasks
  • Must be able to communicate clearly in verbal and written English
  • Demonstrates initiative with advanced critical thinking skills
  • Proven administrative and organizational skill set
  • Professional, pleasant and team oriented attitude
  • Consistent and reliable attendance is essential for all Belmont Village employees to ensure the successful operation of the community

Job Qualifications

  • High school diploma or equivalent
  • Proven experience with a multi-line phone system with demonstrated professional phone etiquette
  • Demonstrated proficiency with MS Office applications to perform job-related tasks
  • Must be able to communicate clearly in verbal and written English
  • Demonstrates initiative with advanced critical thinking skills
  • Proven administrative and organizational skill set
  • Professional, pleasant and team oriented attitude
  • Consistent and reliable attendance is essential for all Belmont Village employees to ensure the successful operation of the community

Job Duties

  • Greet residents, visitors and staff warmly
  • Manage and direct incoming phone calls efficiently and professionally
  • Address inquiries and requests promptly, reliably and confidentially with empathy and dignity
  • Log and coordinate distribution of packages as appropriate
  • Collaborate with various departments to promote effective communication
  • Monitor community access by ensuring proper use of the kiosk sign-in process and respond to emergency situations according to company policy and procedure
  • Schedule resident transportation, coordinate resident trips, manage event and guest meal reservations, and assist with event setup as needed
  • Record maintenance work order requests through an electronic record system
  • Maintain an organized workspace to promote efficiency and preserve first appearance impressions
  • Make hospitality, customer service and resident satisfaction your top priorities in every interaction

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.