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Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $20.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Professional Development
Employee Discounts
Retirement Plan
wellness programs
Employee assistance program

Job Description

Arch Amenities Group is a premier leader in amenity management, consulting, and wellness services tailored for commercial real estate, residential communities, and hospitality properties. Through strategic acquisitions of top hospitality and wellness providers, Arch Amenities Group combines decades of experience with innovative approaches to deliver unparalleled lifestyle and hospitality experiences. The company partners with property owners, operators, and developers to transform a variety of amenities including spas, fitness centers, event spaces, pools, clubs, and residential facilities into dynamic destinations that promote wellness, connection, and a sense of community. With a widespread North American presence and a diverse portfolio of clients,... Show More

Job Requirements

  • High school diploma or GED
  • Previous customer service experience preferably in hospitality industry
  • Ability to communicate clearly and effectively with members or guests
  • Efficient, well organized, and able to handle multiple duties simultaneously
  • Energetic, enthusiastic, and motivational with professional manner, discretion, and appearance
  • Strong team player
  • Ability to remain calm and composed under pressure
  • Detail oriented
  • Availability during facility operating hours including nights, weekends, and holidays
  • Ability to stand for long periods
  • Physical ability to exert up to 50 pounds occasionally
  • Ability to perform physical tasks including climbing, balancing, kneeling, crouching, reaching, walking, pushing, pulling, lifting, fingering, grasping, tactile sense, seeing, hearing, and talking
  • Ability to operate cleaning equipment and use cleaning supplies
  • Willingness to work around noise, wet and humid conditions, fumes, odors, dust, chemical, mechanical, and electrical hazards

Job Qualifications

  • High School Diploma or GED
  • Previous customer service experience preferably in hospitality industry
  • Ability to communicate clearly and effectively with members or guests
  • Efficient, well organized, and able to handle multiple duties simultaneously
  • Energetic, enthusiastic, and motivational with a professional manner, discretion, and appearance
  • Strong team player
  • Ability to remain calm and composed under pressure
  • Detail oriented
  • Availability during facility operating hours including nights, weekends, and holidays
  • Ability to stand for long periods
  • Physical ability to exert up to 50 pounds occasionally and perform tasks requiring climbing, balancing, kneeling, crouching, reaching, walking, pushing, pulling, lifting, fingering, grasping, tactile sense, seeing, hearing, and talking
  • Familiarity with cleaning tools and supplies
  • Willingness to work in environments exposed to noise, wet and humid conditions, fumes, odors, dust, chemical, mechanical, and electrical hazards

Job Duties

  • Ensures the Arch Amenities Group experience for guests by maintaining the standards set in company mission statement, values, standards and expectations, and brand standards
  • Adheres to policies of Arch Amenities Group
  • Maintains cleanliness and order of the facility including sweeping, mopping, vacuuming, and trash removal
  • Restocks all linens in locker rooms and appropriate guest areas
  • Removes dirty laundry and collects dirty linens in guest areas and transports them to housekeeping or laundry pick-up
  • Cleans and sanitizes all wet areas, bathrooms, and grooming areas throughout the day
  • Distributes and places linens in treatment rooms, workout areas, closets, and dispensary as applicable
  • Escorts members or guests to changing areas courteously and timely
  • Explains the setup and workings of locker rooms, bathrooms, and showers to members or guests
  • Performs laundry duties including washing, drying, and folding linen
  • Ensures all areas are clean and replenished with supplies as needed
  • Becomes knowledgeable about the facility and its amenities to communicate effectively with members and guests
  • Greets each guest with a smile and direct eye contact
  • Informs facility management of any member, guest, or facility issues
  • Reports any incidents or accidents to management
  • Other duties as assigned
  • Cleans the spa

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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please contact the employer.