
Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k with match
Paid Time Off
Paid holidays
Employee assistance program
Job Description
Asbury Methodist Village, part of Asbury Communities, Inc., is one of the largest and most respected not-for-profit continuing care retirement community systems in the United States, ranked 14th by LeadingAge Ziegler. Located in Gaithersburg, Maryland, Asbury Methodist Village offers a welcoming and supportive environment unlike any other continuing care retirement community (CCRC) in the region. Known for its commitment to serving seniors and enhancing their lives, Asbury Methodist Village holds the prestigious EAGLE accreditation from the United Methodist Association of Health & Welfare Ministries. This reflects the organization's dedication to providing exceptional care and enriching experiences for its residents while... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or customer service
- Proficiency in computer systems including Microsoft Office and reservation software
- In-depth knowledge of local attractions and services
- Flexible schedule with availability for evenings, weekends, and holidays
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize
- Professional appearance and positive attitude
Job Qualifications
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Ability to multitask and prioritize in a fast-paced environment
- Proficiency in computer systems, including Microsoft Office and reservation software
- In-depth knowledge of local attractions, restaurants, and services in Gaithersburg and surrounding areas
- Previous experience in hospitality or customer service roles
- Experience in a luxury hotel or resort setting is preferred
- High school diploma or equivalent
- A degree in Hospitality Management is a plus
- Fluency in English
- Additional languages are beneficial
- Flexible schedule with ability to work evenings, weekends, and holidays as needed
- Professional appearance and positive attitude
- Knowledge of hospitality industry standards and best practices
Job Duties
- Welcome and greet guests upon arrival, offering assistance with luggage and directions
- Provide information about local attractions, restaurants, and entertainment options
- Make reservations for dining, transportation, and various activities
- Arrange tickets for shows, sporting events, and other local attractions
- Assist guests with special requests and resolve any issues or concerns
- Coordinate with other departments to ensure seamless service delivery
- Maintain up-to-date knowledge of local events, attractions, and services
- Handle guest inquiries and requests via phone, email, and in person
- Manage and organize the concierge desk, keeping it tidy and well-stocked with relevant materials
- Collaborate with the front desk team to ensure a smooth check-in and check-out process
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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