Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $27.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee Discounts
Flexible spending account
Job Description
Via6 is part of Weidner Apartment Homes, a reputable company known for creating thriving and vibrant communities where residents feel valued and at home. Situated in Seattle, WA, Via6 offers a dynamic and engaging environment that emphasizes community, comfort, and exceptional customer service. Weidner Apartment Homes prides itself on delivering quality living experiences, supported by highly dedicated and motivated teams. The company fosters growth, innovation, and respect, with a strong commitment to its Mission, Vision, and Values. This is an excellent opportunity for individuals looking to join a forward-thinking property management company that prioritizes teamwork, inclusivity, and resident satisfaction. The... Show More
Job Requirements
- High school diploma or equivalent
- Prior customer service experience
- Ability to work in a fast-paced environment
- Excellent communication skills both verbal and written
- Strong multitasking abilities
- Ability to operate Microsoft Office applications
- Willingness to learn new software programs
- Commitment to following company policies and regulatory guidelines
- Professional appearance and punctuality
- Ability to work flexible hours
- Valid driver’s license vehicle and vehicle insurance
- Ability to pass a criminal background check and drug test
- Reliable transportation
Job Qualifications
- Prior customer service experience required
- Complete tasks in a safe and efficient manner
- Ability to work in a fast-paced environment with strong motivation to learn and contribute on a daily basis
- Ability to manage multiple tasks at one time
- Able to give professional directions clearly in person over the phone email and text
- Experienced in Microsoft products preferred Word Excel PowerPoint and Outlook
- Yardi and Paycom experience preferred willing and able to learn new software programs
- Follow Weidner's Mission Vision and Values and comply with all Weidner policies and procedures as well as all Fair Housing local state province and federal laws
- Prompt regular attendance wear company dress code uniform and maintain professional appearance at all times
- Work effectively and cooperatively in a team environment and or independently
- Ability to work outside of normal scheduled hours as needed
- Willing and able to be assigned to other Weidner properties as needed
- Working knowledge of English detail oriented well organized
- Must agree to a criminal background check and sign an agreement for voluntary drug testing
- Must have access to personal vehicle and or reliable transportation at all times
Job Duties
- Positively interact with residents and prospective residents on a daily basis establishing friendly rapport and warmly welcoming them into the community and directing them towards their needs
- Maintain in-depth knowledge of community residents and competitor properties at all times
- Plan organize and execute a wide range of virtual and in person events and activities for residents
- Actively promote and encourage residents to participate in events and activities through multiple forms of communication
- Respond to resident and prospective resident calls and emails promptly in the morning and throughout the day
- Answer incoming calls convert phone calls into walk in traffic set viewing appointments
- Tour prospective residents with energy and enthusiasm the Weidner way when necessary
- Walk marketing tour path open target viewing apartments and rent ready apartments model homes and community amenities
- Maintain and follow up on all communications of traffic in queue emails and phone calls when necessary
- Ensure market ready apartments common areas and amenities are clean and maintained daily to Weidner's quality standards
- Foster and develop community partnerships
- Accepts all incoming packages mail floral deliveries etc for residents and delivers promptly
- Assist Manage amenity scheduling
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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