Invited logo

Invited

Concierge

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $20.00
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Work Schedule

Weekend Shifts
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Benefits

Medical Coverage
dental coverage
vision coverage
Life insurance
short-term disability insurance
long-term disability insurance
401(k) retirement savings plan
Paid Time Off

Job Description

Invited is a leading company in the hospitality and service industry, renowned for its commitment to building meaningful relationships and enriching the lives of its members, guests, and over 17,000 employees nationwide. Established in 1957, Invited has grown to become the largest owner and operator of private clubs across the United States, managing more than 130 country clubs, city clubs, and athletic clubs. Their clubs offer unparalleled amenities, including championship golf courses, state-of-the-art fitness centers, resort-style pools, modern workspaces, handcrafted cuisine, and advanced racquet facilities. These exceptional facilities create a vibrant environment where members can enjoy leisure, wellness, networking, and... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum 1 year experience in hospitality or similar role
  • Service-oriented mindset
  • Friendly and personable attitude
  • Professional phone demeanor
  • Positive and collaborative team spirit
  • Ability to stand and walk for extended periods
  • Ability to work in varying environments and temperatures
  • Effective communication skills including hearing and talking
  • Ability to perform physical tasks such as climbing, bending, reaching
  • Willingness to follow company policies and safety guidelines
  • Commitment to personal and professional growth
  • Ability to handle multiple tasks and work under pressure

Job Qualifications

  • High school diploma or equivalent
  • Minimum of 1 year of experience in hospitality or customer-facing role
  • Service-oriented mindset with ability to make members feel valued
  • Friendly and personable with positive attitude
  • Professional and welcoming phone demeanor
  • Strong communication skills across verbal, written, phone, text, and social media
  • Ability to multitask and manage time effectively
  • Proficient in Microsoft Office applications including Word, Outlook, and Excel
  • Strong organizational skills with attention to detail

Job Duties

  • Provide a warm welcome and fond farewell to members and guests
  • Greet every call with a warm and friendly tone, providing prompt assistance
  • Deliver exceptional business and concierge services, guiding members within the club
  • Inform members about club services, amenities, events, and room locations
  • Assist with member communications, including social media, newsletters, and event announcements
  • Make outbound calls to new and at-risk members to ensure engagement and retention
  • Manage reservations for club programs, dining, and services, ensuring accuracy and timeliness

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.