Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
retirement savings plan
Employee assistance program
Paid Time Off
Tuition Reimbursement
Flexible pay options
Job Description
Sunrise Senior Living is a leading provider of senior care, dedicated to empowering residents to lead longer, healthier, and happier lives. Certified repeatedly as a Great Place to Work, Sunrise Senior Living offers a nurturing and rewarding environment where team members can make meaningful connections with residents, their families, and fellow employees. The organization prioritizes a culture of respect, support, and positive engagement, making it a standout workplace in the senior living industry. Known for its commitment to excellence and compassionate care, Sunrise Senior Living combines professional development with the heartfelt mission of enhancing the quality of life for seniors.... Show More
Job Requirements
- High school degree or GED
- Experience in customer service
- Proficiency in Microsoft Office and computer applications
- Ability to handle multiple priorities
- Effective communication skills
- Organizational and time management skills
- Ability to maintain accurate records and exercise good judgment
Job Qualifications
- High school degree or GED
- Proven customer service experience
- Proficiency in computer skills including Microsoft Office and Sunrise applications
- Ability to learn new software applications
- Good organizational and time management skills
- Strong written and verbal communication skills
- Accurate record keeping abilities
- Good judgment, problem solving, and decision-making skills
Job Duties
- Oversee the community entry area for visitors, guests, and residents, extend a warm welcome and greeting, offer and provide beverages, and ensure community safety protocols are in place
- Contact the Director of Sales, Executive Director, or Department Coordinator to meet with prospective residents, families, or visitors and ensure minimal wait times
- Greet potential career candidates and direct them to apply online or record candidate information to launch the recruitment process
- Answer incoming telephone calls with appropriate greetings and identification, take complete messages and communicate to intended recipients
- Offer community overviews to callers and direct calls to appropriate parties
- Manage appointments for residents and family members including hairdresser and transportation
- Send get well, sympathy cards, and order Memory Flowers as needed for residents
- Order flowers and name plates for new residents and guest meals on move-in day
- Maintain marketing and move-in packet inventory
- Support sales inquiries and Customer Relationship Management lead tracking
- Maintain desk and Bistro area cleanliness and stock refreshments
- Ensure music plays throughout the day and coverage of front desk when away
- Partner with community team on safety compliance and risk management procedures
- Maintain resident and team member rosters and emergency work schedules
- Respond to emergencies and enforce sign-in/out procedures
- Update resident phone list, move-in/out registers, guest logs, and prepare meal tickets
- Organize and distribute mail, newspapers, and display daily menu
- Assist Business Office Coordinator with recruitment process and administrative duties
- Monitor and order office supplies
- Track and disperse team member paychecks
- Participate in team meetings, training, and customer engagement activities
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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