Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Life insurance
Professional development opportunities
Job Description
Touchmark on West Century is Bismarck/Mandan's premier full-service retirement community dedicated to enriching the lives of residents and their families through unparalleled five-star hospitality, comprehensive services, and exceptional amenities. Renowned for its commitment to quality senior living, Touchmark offers a vibrant, supportive environment where residents enjoy a rich array of activities, personalized care, and opportunities for social engagement. As an award-winning community, Touchmark prides itself on creating a warm, welcoming atmosphere that fosters independence, dignity, and a genuine sense of belonging for seniors in the Bismarck/Mandan area.
The role of Front Desk Concierge at Touchmark on West Century ... Show More
The role of Front Desk Concierge at Touchmark on West Century ... Show More
Job Requirements
- Possess a high school diploma or equivalent
- Be proficient with computers and Microsoft Office
- Demonstrate professional and polite phone etiquette
- Show organized, detail-conscious, and self-initiating work habits
- Exhibit an outgoing, warm, friendly personality
- Have a genuine interest in caring for elderly residents and working in a geriatric environment
- Commit to maintaining a high degree of confidentiality
- Have the ability to multitask
- Be physically capable of walking long distances, climbing stairs, and lifting heavy objects
- Possess a high level of attention to detail and accuracy
- Respect the confidentiality of all resident and staff information and records
Job Qualifications
- High school diploma or equivalent
- Proficient with computers and Microsoft Office applications
- Professional and polite phone etiquette
- Strong organizational skills with attention to detail
- Outgoing, warm, friendly personality
- Genuine interest in senior care and working in a geriatric environment
- Ability to maintain confidentiality
- Ability to multitask effectively
- Physical ability to walk long distances, climb stairs, and lift heavy objects
- Excellent communication and problem-solving skills
- Experience working independently
- Experience with office equipment such as copiers and printers
- Experience providing property security
- Commitment to company values of excellence, teamwork, hospitality, integrity, and compassion
Job Duties
- Greet residents and visitors warmly and provide courteous, professional assistance
- Manage multi-line phone system and respond to inquiries promptly
- Coordinate daily event information and communicate schedule updates to residents
- Monitor packages and deliveries, assisting residents as needed
- Handle maintenance requests by logging and communicating issues to appropriate staff
- Assist with pet care arrangements, such as dog walking and flower watering
- Maintain front desk area with a clean, organized, and welcoming environment
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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