Concierge

Bensalem, PA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $18.00 - $25.00

Work Schedule

Standard Hours

Weekend Shifts

Benefits

Tuition Reimbursement

Employee Referral Bonus

Health Insurance

Vision Insurance

Dental Insurance

401(k) with match

Employee engagement committee

Life insurance

Employee assistance program

Job Description

Yardley Rehabilitation and Healthcare Center is a well-established healthcare facility dedicated to providing exceptional rehabilitation and nursing care services. Supported by Marquis Health Consulting Services, the center is committed to fostering a compassionate and professional environment where patients and residents receive top-quality care and attention. Known for its comprehensive approach to healthcare, Yardley Rehabilitation and Healthcare Center emphasizes both clinical excellence and compassionate customer service, standing out as a leader in the rehabilitation and long-term care community.

The facility is currently seeking a full-time Concierge to join their passionate team. This role operates from 11 am to 7... Show More

Job Requirements

Previous experience in customer service-related field required
Experience in healthcare setting required
Previous concierge or relatable experience required
Excellent verbal and written communication skills
Ability to multitask and manage multiple demands simultaneously
Strong interpersonal and problem-solving skills
Availability to work full-time hours including every other weekend

Job Qualifications

Previous experience in customer service-related field required
Experience in healthcare setting required
Previous concierge or relatable experience required
Exceptionally strong customer service orientation, presence and perspective
Knowledge of customer service strategies and tactics
Excellent ability to communicate effectively with patients, visitors, and staff at all levels of the organization
Excellent verbal and written communications skills and phone etiquette
Experience in dealing with multiple demands simultaneously
Ability to deal with people of varying personalities and temperaments
Ability to take initiative to resolve immediate problems

Job Duties

Answering and transferring all incoming calls in a courteous and professional manner
Giving information, direction and other appropriate assistance to residents, staff, guests and vendors
Performing a variety of clerical duties as assigned
Greeting potential residents, families, visitors
Managing both external and internal calls, taking and communicating messages

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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