Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Multiple benefit plans to suit your needs
Paid Time Off
401k
Opportunities for advancement
positive and respectful work environment
generous employee discounts
Community Volunteer Opportunities
complimentary parking
Colleague meal
Job Description
The Post Oak Hotel stands as a beacon of luxury and exceptional service, proudly holding the distinction of being the only Forbes Five-Star Hotel in Texas. Renowned for its commitment to excellence, this prestigious hotel embraces a culture of professionalism and passion among its colleagues. The team at The Post Oak is dedicated to crafting genuine and personalized experiences that leave a lasting impression on every guest. This dedication to service excellence has established the hotel as a premier destination for travelers seeking the utmost in comfort, style, and hospitality. The Post Oak Hotel is not only a place of... Show More
Job Requirements
- Minimum 5 years of concierge experience preferred
- Les Clefs d'or USA membership preferred
- Hospitality or related field degree or certification preferred
- Excellent computer skills in a Windows environment including proficiency with word processing software
- Experience with property management software is preferable
- Previous hotel experience preferred
- Ability to work flexible schedules including nights, weekends and holidays
- Ability to stand for an entire work shift
Job Qualifications
- Aspire to our values of being passionate, strive for excellence, remain relevant, collaborate and act with honor and integrity
- Minimum 5 years of concierge experience preferred, Les Clefs d'Or USA Membership preferred
- Hospitality or related field degree or certification preferred
- Possess excellent computer skills in a Windows environment including proficiency with word processing software. Experience with Property Management Software is preferable
- Previous hotel experience, luxury or Forbes experience preferred
- Ability to work flexible schedules, including nights, weekends and holidays is required
- Physical demands: Stand for an entire work shift
Job Duties
- Assist the guest with any administrative duties as requested such as printing, photo copies, faxing, scanning, directions and airline boarding passes
- Maintain an immaculately clean and luxurious work environment
- Resolve the guest's issues in a pleasant, empowered and prompt manner
- Communicate effectively with management and other departments and assist when needed in order to exceed the guest's expectations
- Work to build insightful guest profiles and promotes special hotel programs
- Be knowledgeable about The Post Oak and its services
- Demonstrate an extensive knowledge of Houston and the surrounding areas
- Provide the most consistent and professional level of service to achieve and maintain the Forbes 5 Star Rating
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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