Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $48,000.00
Work Schedule
Fixed Shifts
Benefits
Competitive starting wage
Additional pay for experience
New employee referral program
paid life insurance
401K opportunities
DailyPay
monthly celebrations and recognitions
Medical insurance
Vision Insurance
Dental Insurance
Tuition Reimbursement
Job Description
Astoria Health and Rehabilitation is a renowned healthcare facility dedicated to providing exceptional long-term care and rehabilitation services to individuals in need. Located in a community-focused setting, Astoria prides itself on creating a supportive and compassionate environment for its residents, their families, and the staff members who serve them. This organization emphasizes a family-like work culture where every employee is valued for their unique contributions and committed to enhancing the quality of life for the residents. Astoria Health and Rehabilitation is also known for its innovative approach to patient care, combining cutting-edge rehabilitation techniques with personalized care plans to help... Show More
Job Requirements
- High school diploma or GED
- Previous experience in a receptionist or concierge role preferred
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize duties effectively
- Proficient with office equipment such as copiers, fax machines, and telephone systems
- Strong organizational skills and attention to detail
- Ability to maintain professionalism and tact in all interactions
- Willingness to work full-time hours from 10:30 am to 7:00 pm
Job Qualifications
- A high school diploma or GED
- Have a thorough understanding of the principles of best receptionist practices
- Possess strong interpersonal skills including the ability to follow written and verbal instructions, function independently and make independent decisions when necessary
- Demonstrate personal integrity and the ability to deal tactfully with residents, family members, visitors, government agencies and personnel
- Ability to work harmoniously with professional and non-professional personnel
- Exercise judgment in prioritizing tasks, duties, and responsibilities in accordance with established standards, policies and procedures
Job Duties
- Greeting and assisting visitors, residents, family members, sales representatives, etc. and giving directions/information as needed
- Receiving and directing incoming telephone calls when needed, taking messages and ensuring messages are delivered in a timely manner
- Operating telephone/paging system as required
- Sorting mail including newspapers and special deliveries
- Forwarding resident mail to resident's family or responsible party as required
- Operating copiers, office machines, etc. copying and faxing as needed
- Keeping front entrance and lobby area neat, clean and free of clutter including making sure deliveries made are picked up promptly by addressee
- Assisting in listening to resident or family complaints and reporting them to the appropriate/responsible department manager
- Maintaining the overall organization of the nursing unit stations as needed
- Assisting with employee, public relations and community initiatives
- Assisting with the facility's inquiry and admissions process
- Providing tours of the facility for families/potential residents and assuring admission information and quality tours are available 24 hours per day, 7 days per week
- Assisting in the orientation of residents and explaining to resident/guardian the room rates, billing procedures, visitors/guest privileges, restrictions, resident care procedures, etc. as appropriate
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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