Concierge

Oakland, CA, USA|Onsite

Job Overview

Employment Type

Hourly

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $25.00 - $29.00

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Benefits

meals provided

scholarship program

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

holiday bonus

401(k) Plan

Job Description

Sharon Heights Golf & Country Club is a prestigious and well-established private golf and country club known for its exceptional facilities, beautiful landscapes, and outstanding member services. Located in a serene and picturesque environment, the club offers members a luxurious and welcoming atmosphere where they can enjoy a variety of recreational and social activities, including golf, dining, and special events. Sharon Heights prides itself on fostering a close-knit community where hospitality, excellence, and member satisfaction are at the forefront of everything they do. The club continuously strives to enhance its offerings and maintain high standards of service, making it a... Show More

Job Requirements

High school diploma or equivalent
2-3+ years of office management or administration experience
Experience in private clubs, hotels, or guest services preferred
Proficiency in Microsoft Office Suite
Experience with Canva, Adobe, or similar creative tools
Basic photography and video editing skills
Excellent verbal and written communication skills
Strong organizational skills and attention to detail
Creativity
Ability to multitask and prioritize in a fast-paced environment
Outgoing and professional interpersonal skills
Strong customer service skills

Job Qualifications

High school diploma or equivalent required
2-3+ years of office management/administration experience required
Experience in private clubs, hotels, or guest services preferred
Proficient in Microsoft Office Suite programs
Experience using Canva, Adobe, and other creative editing tools
Basic photography and video editing skills
Excellent verbal and written communication skills
Organized with high attention to detail
Creative
Ability to multi-task and prioritize in a fast-paced environment
Outgoing, hospitable, warm, and professional interpersonal skills
Strong customer-service skills
Notary Public license preferred but not required

Job Duties

Serve as the primary point of contact at the club's main entrance and phone line, greeting members and guests in a warm, professional, and courteous manner
Answer and direct incoming calls, field member inquiries, take accurate messages, and ensure prompt follow-up or referral to the appropriate department or team member
Maintain current knowledge of club activities, dining offerings, events, and services
effectively communicate this information to members and staff
Manage restaurant reservations and support dining operations by updating and printing menus, wine lists, and weekly specials
design and produce menus for private events as needed
Maintain and update the member and team directory, providing login assistance and ensuring accuracy of member information in the database
Support the communication and marketing of club events by creating directional signage, designing and distributing event flyers, managing event registrations, sending confirmation emails, and assisting with website updates
Assist with holiday food orders, special projects, and administrative or operational needs as assigned
Maintain a clean, organized, and professional work area, ensure office supplies (including menu printing materials) are stocked
Provide exceptional customer service at all times, ensuring member needs are anticipated and addressed promptly and courteously

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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