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JC Resorts

Concierge

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Exact $21.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Meal Allowances
employee recognition programs

Job Description

Surf & Sand Resort Laguna Beach, established in 1948, is a renowned oceanfront landmark nestled in the heart of Laguna Beach. As a premier coastal luxury destination, the resort has become synonymous with exceptional hospitality, breathtaking views, and memorable guest experiences. The resort is part of JC Resorts, a respected family-owned company known for managing and operating some of the most distinguished golf and resort properties. JC Resorts focuses on maintaining the highest standards of service and excellence, making Surf & Sand Resort a preferred choice among travelers seeking an elevated stay in Southern California. Over the years, Surf &... Show More

Job Requirements

  • high school diploma or equivalent
  • relevant hospitality or customer service experience preferred
  • excellent communication skills
  • ability to multitask and work under pressure
  • availability to work flexible hours including weekends and holidays
  • commitment to delivering outstanding guest service
  • physically able to perform job duties

Job Qualifications

  • high school diploma or equivalent
  • previous experience in hospitality or customer service preferred
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • attention to detail and problem-solving abilities
  • flexibility to work various shifts including weekends and holidays
  • basic computer proficiency

Job Duties

  • provide personalized guest service and support
  • maintain cleanliness and orderliness of designated areas
  • assist guests with inquiries and requests promptly and courteously
  • collaborate with team members to ensure seamless operations
  • respond to guest feedback and resolve concerns efficiently
  • participate in training and development programs
  • uphold company policies and safety regulations

Job Qualifications

Experience

No experience required

Job Location