Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $24.00
Work Schedule
Standard Hours
Benefits
Paid Time Off
retirement savings
Employee assistance program
Continuing education support
Commuter Benefits
Pet insurance
Chaplain counseling
Wellhub
Onsite fitness centers
Employee Engagement
Financial counseling
Mentorship Program
Job Description
The Moorings of Arlington Heights, part of Presbyterian Homes, is a distinguished senior living community dedicated to providing high-quality care and services to older adults. Presbyterian Homes is a non-profit organization with a rich history dating back to 1904, offering a full continuum of care, including independent and assisted living, skilled nursing, and memory care. Known for its commitment to excellence, Presbyterian Homes has earned national recognition and accreditation, fostering a supportive and rewarding workplace environment. Employees at The Moorings of Arlington Heights benefit from opportunities for professional growth and a culture centered on community engagement and resident wellbeing.Show More
Job Requirements
- High school diploma or GED
- Prior experience in receptionist or customer service roles, ideally working with older adults
- Exceptional communication skills
- Computer literacy
- Ability to work independently
- Professional appearance
- Customer-service orientation
Job Qualifications
- Exceptional communication skills and a professional phone manner
- Computer literacy and competency in using software applications
- Ability to work independently, handle special projects, and provide clear verbal directions
- Professional appearance and adherence to the uniform dress code
- Customer-service orientation with the ability to support and assist residents comfortably
- High school diploma or GED
- Prior experience in receptionist or customer service roles, ideally working with older adults
Job Duties
- Welcome visitors, provide guidance to the appropriate departments, and manage the sign-in process, including notifying residents of visitor arrivals
- Answer and route calls, offering general information and directions as needed
- Maintain the Independent Living Census, handle admissions and discharges, and communicate updates to relevant staff
- Manage package, prescription, and flower deliveries by logging items and notifying residents for pick-up
- Oversee guest suite reservations, including coordinating with housekeeping and food service, and ensure proper checkout processes
- Provide clerical support to the business office and other departments, including sorting mail and managing census information distribution
- Assist residents with various tasks, including making doctor appointments, arranging transportation, managing guest suite reservations, and selling stamps
- Support residents and their families by distributing birthday cards and providing directions in a calm, clear manner
- Use computers and software to manage point-of-sale, update communications, and improve efficiency
- Abide by Presbyterian Homes' Corporate Compliance policies, particularly around confidentiality and the security of resident information
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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