Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible scheduling
Job Description
The Roosevelt New Orleans, an iconic Waldorf Astoria property, is a beacon of luxury and historic charm in the heart of New Orleans. This prestigious hotel embodies the rich heritage of Southern hospitality combined with world-class service, providing guests with an unparalleled experience. Located near the French Quarter and within walking distance to the city’s vibrant attractions like Jackson Square, Bourbon Street, and the Arts & Warehouse District, The Roosevelt offers the perfect blend of history, culture, and luxury. The hotel boasts 504 elegantly appointed rooms, over 60,000 square feet of meeting space, and five distinguished food and beverage outlets... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in hospitality or guest services preferred
- Excellent communication skills
- Ability to work flexible hours including weekends and holidays
- Strong organizational and multitasking abilities
- Professional appearance and demeanor
- Willingness to learn and adapt to changing situations
Job Qualifications
- High school diploma or equivalent
- Previous experience in a concierge or guest services role preferred
- Strong communication and interpersonal skills
- Knowledge of local area and attractions
- Ability to multitask and work under pressure
- Proficiency in computer and reservation systems
- Customer-focused attitude and problem-solving skills
Job Duties
- Provide personalized guest services and recommendations
- Coordinate reservations for dining, entertainment, and transportation
- Assist guests with special requests and local area information
- Handle guest inquiries and resolve concerns promptly
- Collaborate with other hotel departments to ensure guest satisfaction
- Maintain up-to-date knowledge of local events and attractions
- Uphold the highest standards of hospitality and professionalism
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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