Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $17.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Life insurance
Disability insurance
Paid Time Off
Paid holidays
401(k) Plan
Employee assistance program
accident insurance
Job Description
TerraBella Senior Living is a distinguished operator of more than 30 communities centered around amenity-rich, care-focused, and lifestyle-oriented senior living options. Located throughout the Carolinas, Virginia, Kentucky, Georgia, and Tennessee, TerraBella Senior Living manages over 2,200 units that encompass a full range of senior living and care choices. These include Active Independent Living, Assisted Living, Memory Care, and available short-term Respite Care services. This broad spectrum of offerings ensures that TerraBella meets the diverse needs of seniors in comfortable and supportive community environments, making it a trusted name in senior care and living.
At TerraBella Senior Living, we are... Show More
At TerraBella Senior Living, we are... Show More
Job Requirements
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- Or equivalent combination of education and experience
Job Qualifications
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- Or equivalent combination of education and experience
Job Duties
- Carries out telephone answering and reception duties as required
- Takes complete messages with pertinent information and communicates messages to the intended recipient
- Greets residents and visitors
- Answers inquiries and gives directions
- Collates brochures for the marketing department
- Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff
- Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
- Guest and Sign-In Logs as necessary
- Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
- Maintains and keeps desk and entry area neat and organized
- Organizes, distributes mail to residents, Executive Director and Department Coordinators
- Maintains resident forms for miscellaneous credits
- Maintains adherence to all company personnel policies and established operating policies and procedures
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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