TerraBella Epps Bridge

Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $17.00
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
Life insurance
Disability insurance
Paid Time Off
Paid holidays
401(k) Plan
Employee assistance program
accident insurance

Job Description

TerraBella Senior Living is a distinguished operator of more than 30 communities centered around amenity-rich, care-focused, and lifestyle-oriented senior living options. Located throughout the Carolinas, Virginia, Kentucky, Georgia, and Tennessee, TerraBella Senior Living manages over 2,200 units that encompass a full range of senior living and care choices. These include Active Independent Living, Assisted Living, Memory Care, and available short-term Respite Care services. This broad spectrum of offerings ensures that TerraBella meets the diverse needs of seniors in comfortable and supportive community environments, making it a trusted name in senior care and living.

At TerraBella Senior Living, we are... Show More

Job Requirements

  • High school diploma or general education degree (GED) preferred
  • One to three years customer service experience and/or training
  • Or equivalent combination of education and experience

Job Qualifications

  • High school diploma or general education degree (GED) preferred
  • One to three years customer service experience and/or training
  • Or equivalent combination of education and experience

Job Duties

  • Carries out telephone answering and reception duties as required
  • Takes complete messages with pertinent information and communicates messages to the intended recipient
  • Greets residents and visitors
  • Answers inquiries and gives directions
  • Collates brochures for the marketing department
  • Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff
  • Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
  • Guest and Sign-In Logs as necessary
  • Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
  • Maintains and keeps desk and entry area neat and organized
  • Organizes, distributes mail to residents, Executive Director and Department Coordinators
  • Maintains resident forms for miscellaneous credits
  • Maintains adherence to all company personnel policies and established operating policies and procedures
  • Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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please contact the employer.