Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $19.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program

Job Description

Waltonwood is a reputable community-oriented organization specializing in senior living and residential care. Known for its commitment to quality, compassion, and creating a welcoming environment, Waltonwood fosters a tight-knit community where residents feel valued and supported. The company focuses on maintaining high standards of hospitality, safety, and effective communication to ensure that residents enjoy a comfortable and engaging lifestyle. Waltonwood prides itself on its holistic approach to resident care, emphasizing empathy, responsiveness, and proficient administrative support as essential components of its operations. The community thrives on teamwork and dedication to service excellence, making it a sought-after employer in the senior... Show More

Job Requirements

  • Proficiency with Microsoft Office and other computer applications
  • knowledge of multiple phone line operations and proper phone etiquette
  • a minimum of 6 months of customer service and clerical experience preferred
  • high school diploma or GED preferred
  • strong communication and organization skills

Job Qualifications

  • Proficiency with Microsoft Office and other computer applications
  • knowledge of multiple phone line operations and proper phone etiquette
  • a minimum of 6 months of customer service and clerical experience preferred
  • high school diploma or GED preferred
  • strong communication and organization skills
  • ability to follow instructions and performed repetitive movements including simple grasping and fine manipulation

Job Duties

  • Greet residents, visitors, and staff in a welcoming, professional manner
  • answer internal/external telephone calls promptly and professionally
  • properly understand and apply safety, security, and emergency procedures to ensure the well-being of both residents and staff
  • monitor and direct those who enter and exit the building and follow check in and out procedures
  • become familiar with all residents of the community and communicate positively with them daily
  • update resident roster daily, collect daily resident charges, and respond to questions and concerns
  • provide administrative and clerical support to Department Heads, Business Office Manager, and Executive Director as directed by the Business Office Manager
  • keep front desk organized, neat, and clean and provide light housekeeping duties
  • assist with all other duties as assigned by the Business Office Manager

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.