Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.50 - $18.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
team environment
Job Description
Waltonwood is a community-focused organization dedicated to providing exceptional residential living experiences marked by comfort, safety, and personalized care. As a reputable company in the senior living sector, Waltonwood emphasizes a culture of compassion, service excellence, and community enrichment, with dedicated teams working cohesively to ensure that all residents enjoy a nurturing, safe, and welcoming environment. The company prides itself on fostering strong relationships among residents, families, and employees while delivering high-quality administrative and hospitality services critical to the community's daily operations.
The Concierge at Waltonwood plays a vital role as the primary ambassador of community values and se... Show More
The Concierge at Waltonwood plays a vital role as the primary ambassador of community values and se... Show More
Job Requirements
- High school diploma or GED preferred
- minimum of 6 months of customer service and clerical experience preferred
- proficiency with Microsoft Office and other computer applications
- knowledge of multiple phone line operations and proper phone etiquette
- strong communication and organization skills
Job Qualifications
- High school diploma or GED preferred
- minimum of 6 months of customer service and clerical experience preferred
- proficiency with Microsoft Office and other computer applications
- knowledge of multiple phone line operations and proper phone etiquette
- strong communication and organization skills
- ability to work well within a team environment
- empathy and strong interpersonal skills
Job Duties
- Greet residents, visitors, and staff in a welcoming, professional manner
- answer internal/external telephone calls promptly and professionally
- gather information, answer questions or requests, and/or channel to the appropriate destination
- properly understand and apply safety, security, and emergency procedures to ensure the well-being of both residents and staff
- monitor and direct those who enter and exit the building and follow check in and out procedures
- become familiar with all residents of the community, and communicate positively with them daily
- update resident roster daily, collect daily resident charges (meal tickets, general store charges, etc.), and respond to questions and concerns
- provide administrative and clerical support to Department Heads, Business Office Manager, and Executive Director as directed by the Business Office Manager
- keep front desk organized, neat, and clean and provide light housekeeping duties
- assist with all other duties as assigned by the Business Office Manager
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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