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Aegis Living

Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $21.00 - $22.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Defined Growth Opportunities
flexible schedules
Paid Time Off
sick pay
Medical insurance
Dental Insurance
Vision Insurance
401k

Job Description

Aegis Living Bellevue Overlake is part of Aegis Living, a national leader in assisted living, retirement, and memory care services. The company is dedicated to providing outstanding senior lifestyle experiences that focus on health, quality of life, well-being, and community engagement. With various locations nationwide, Aegis Living fosters an environment where residents feel cared for and supported through compassionate and specialized services. The Bellevue Overlake community continues this tradition by offering enriched living environments and professional support to seniors and their families.

The role of Concierge at Aegis Living Bellevue Overlake is designed for an individual who thrive... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or related field preferred
  • Ability to communicate clearly and professionally
  • Basic computer skills
  • Availability to work full-time, Monday to Friday, 1pm to 8pm
  • Must be willing to take 2-step TB test
  • Ability to maintain composure under stress

Job Qualifications

  • Compassionate and positive attitude
  • Ability to remain calm and think quickly under stressful situations
  • Preferred previous experience working as a receptionist, concierge, and/or supervisory role
  • Sensitivity to resident needs and the ability to build positive relationships
  • Display a desire to exceed expectations with every interaction
  • Must be willing to take 2-step TB test

Job Duties

  • Greet and direct visitors, families, residents, and employees to the right person or place and provide exceptional customer service
  • Answer all phone calls in a professional manner and handle the front desk and all assigned duties
  • Coordinate medical appointments and family outings with care and nursing staff
  • Support the smooth operation for the marketing department and office manager
  • Maintain in-depth familiarity with the community layout and employees' responsibilities

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location