Sunscape Boca Raton

Concierge

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
flexible scheduling

Job Description

Our client is a premier senior living community located in the vibrant city of Boca Raton, FL. This brand-new establishment is designed to offer exceptional living experiences for seniors, focusing on comfort, safety, and engagement in a warm, welcoming environment. The community combines state-of-the-art facilities with compassionate care and attentive services, creating a truly distinguished place for seniors to enjoy their retirement years. The establishment values professionalism, genuine friendliness, and a passion for senior care, seeking team members who embody these traits to join and grow with their team.

The role of Concierge/Receptionist is pivotal within this dynamic communit... Show More

Job Requirements

  • High school diploma required
  • Must possess a high degree of interpersonal relations skills and ability to relate to a variety of people and personalities
  • Requires considerable initiative and judgment
  • Must have word-processing and clerical skills
  • Must be able to work flexible hours and participate in holiday activities
  • Physically able to bend and reach
  • Physically able to sit for extended periods of time
  • Required to work weekends and holidays as assigned
  • May be required to work on shifts other than the one for which hired
  • May be required to work extended hours up to 16 hours per day
  • May be exposed to infectious waste, diseases, conditions, including HIV, AIDS, and Hepatitis B and C viruses
  • Could be subject to hostile and emotionally upset residents due to mental status
  • Background, criminal, and drug tests as required by HR policies and procedures
  • May be asked to submit to random drug test during employment
  • May have their picture taken and image used in social media or community advertising
  • May be video recorded from devices installed by families in residents’ apartments

Job Qualifications

  • High school diploma required
  • Possess a high degree of interpersonal relations skills and ability to relate to a variety of people and personalities
  • Requires considerable initiative and judgment
  • Must have word-processing and clerical skills
  • Ability to communicate effectively with all staff
  • Ability to work flexible hours, including weekends and holidays
  • Comfortable working in an environment with potentially emotionally upset residents and exposure to infectious diseases
  • Knowledge of safety policies and emergency procedures

Job Duties

  • Provide positive first impression to all who enter the community
  • Answer and screen all incoming telephone calls in a courteous and professional manner, routing calls and taking messages as appropriate
  • Greet all visitors in a friendly, courteous, and professional manner
  • Screen and require visitors to sign in at reception desk
  • Notify residents of visitors
  • Instruct resident’s visitor according to resident’s instructions
  • Receive and process incoming mail
  • Accept all outgoing mail/packages
  • Type, copy, order, and maintain inventory of office supplies, performing other clerical duties as assigned
  • Maintain and update emergency phone number log and keep log at front desk
  • Maintain and update emergency contact information on each resident and keep information at front desk
  • Assist managers with various clerical responsibilities
  • Page staff as necessary
  • Take RSVPs for special functions, as necessary
  • Oversee sign-up for scheduled transportation
  • Hand out maintenance request forms and pass them onto environmental services director
  • Perform other duties as necessary, including light housekeeping duties

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location