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The Management Group

Concierge

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $22.00 - $24.00
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Work Schedule

Flexible
Weekend Shifts
Split Shifts
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Benefits

competitive pay
Flexible Schedule
Career growth opportunities
training provided
supportive work environment
Paid Time Off
Employee assistance program

Job Description

AMS is the fastest-growing HOA management company in the Pacific Northwest, dedicated to providing top-tier services to residential communities. With a commitment to employee growth and development, AMS fosters a vibrant and supportive work environment where teamwork and shared goals are paramount. The company prides itself on its rapid expansion and a culture that encourages learning and career advancement for all employees. AMS is currently seeking a part-time Concierge to join its team, serving multiple high-rise residential properties throughout the Portland metro area. This role offers flexible shift options and the opportunity to work in a dynamic and people-centered environment.... Show More

Job Requirements

  • High school diploma or equivalent
  • Ability to work flexible shifts including weekends and evenings
  • Strong interpersonal and communication skills
  • Familiarity with basic computer applications
  • Ability to handle multiple tasks efficiently
  • Willingness to learn and adapt
  • Reliable and punctual
  • Background check clearance

Job Qualifications

  • High school diploma or equivalent
  • Excellent communication skills
  • Strong customer service orientation
  • Ability to multitask and manage time effectively
  • Basic computer proficiency, especially with management systems
  • Ability to work flexible hours including weekends and evenings
  • Prior concierge or customer service experience preferred but not required
  • Problem-solving skills and attention to detail

Job Duties

  • Greeting residents and directing visitors, contractors, and vendors
  • Confirming appointments before allowing access to the building
  • Responding professionally to phone calls, emails, and voicemails
  • Sending resident communications through BuildingLink
  • Providing concierge services like package receiving, dry cleaning drop-off/pick-up, access assistance, and local recommendations
  • Escalating resident concerns to the property manager as needed
  • Keeping the front desk and lobby clean and organized
  • Managing BuildingLink and KeyLink systems (reservations, events, packages, etc.)
  • Communicating clearly with residents, managers, maintenance, porters, security, and vendors
  • Monitoring security cameras and responding to building emergencies as trained
  • Understanding and applying the building's rules and regulations

Job Qualifications

Experience

No experience required

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.