Concierge

Denton, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $15.00 - $22.00

Work Schedule

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Flexible Schedule

Career development opportunities

supportive work environment

Job Description

Puttery is a modern entertainment destination that uniquely combines the nightlife vibe with the enjoyment of tech-infused mini golf. This innovative company creates an engaging and dynamic atmosphere where guests can experience immersive, themed mini golf courses alongside curated cocktails and chef-inspired menus. Each location of Puttery offers a perfect blend of fun, style, and hospitality designed to bring people together in a social and competitive setting. The venue is not only a place to play but also a sophisticated space where guests can connect, celebrate, and enjoy high-quality food and beverages. By redefining how people experience entertainment, Puttery has... Show More

Job Requirements

High school diploma or equivalent
Minimum one year of experience in concierge, guest service, or hospitality
Ability to work in a fast-paced, guest-facing environment
Strong communication and interpersonal skills
Proficiency with computerized booking and point-of-sale systems
Ability to stand and walk for extended periods
Capability to lift and move up to 25 pounds without assistance
Willingness to work evening, weekend, and holiday shifts
Ability to navigate stairs and work indoors and outdoors
Commitment to providing excellent customer service and maintaining professionalism at all times

Job Qualifications

Friendly, professional, and engaging personality with a passion for guest service
Ability to thrive in a fast-paced, high-energy environment
Strong organizational, teamwork, and multitasking skills
Minimum one year of experience in a concierge, guest service, or hospitality role
Experience with computerized booking and point-of-sale systems
Bilingual abilities a plus
Excellent verbal and written communication skills
High school diploma or equivalent
Familiarity with reservation or event management software preferred
Demonstrated ability to communicate effectively and collaborate across all levels of staff

Job Duties

Greet and assist guests warmly, offering personalized recommendations and information about the venue
Create a seamless arrival and departure experience for all guests
Act as a brand ambassador by promoting food, beverage, and entertainment options
Manage reservations, waitlists, and guest inquiries through the reservation system and phone line
Maintain awareness of guest activity throughout the venue and proactively offer assistance
Communicate clearly and courteously with guests and team members
Support other team members and perform additional duties as requested by management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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