Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.75 - $17.50
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
voluntary benefits
401k with employer match
generous PTO
Pet insurance
Bright Horizon child care
Perks at work
Employee assistance program
Job Description
Milestone is a respected senior living community dedicated to providing exceptional care and creating a welcoming environment for seniors and their families. The establishment prides itself on fostering strong relationships and offering a nurturing atmosphere where residents feel valued not only for who they are but also for the meaningful contributions they bring to the community. Working at Milestone is more than just a job; it's a fulfilling career opportunity that involves collaboration with skilled professionals who share a common goal of enhancing the quality of life for seniors. Milestone emphasizes appreciation, respect, and support for its employees, creating a... Show More
Job Requirements
- Must have compassion for and desire to work with seniors
- Ability to communicate effectively with residents, families, staff, vendors, and the general public
- Strong organizational and follow-up skills, and the ability to manage multiple priorities
- Knowledge of word processing, spreadsheets, and email functions
- Must be able to pass a criminal background check and drug test
Job Qualifications
- Strong organizational and follow-up skills
- Ability to communicate effectively with residents, families, staff, vendors, and the general public
- Knowledge of word processing, spreadsheets, and email functions
- Compassionate and desire to work with seniors
- Experience in customer service or similar role preferred
Job Duties
- Proactively assist residents, families, visitors, and employees with questions or problems resulting in a positive experience
- greet all visitors and answer incoming calls in a professional and respectful manner
- monitor entry area for visitors and guests, greet and direct as necessary, answer incoming telephone calls and resident calls, forward and take messages, receive and send packages for residents, assist with residents who request assistance with mailing letters and packages
- manage the lobby, monitor and ensure desk and lobby are clean and neat, create a comfortable, inviting area, assist the activity director and/or others as necessary in promoting activities with residents in the lobby
- respond to inquiries and/or tours when Community Relations Director, Executive Director, and Resident Care Directors are not available
- facilitate experiences/tours of the community as needed
- promote and encourage residents to participate in activities
- follow and communicate company policies and procedures
- seek out and perform other duties as assigned or needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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