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Arbor Rose Senior Care

Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $13.75 - $17.50
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
voluntary benefits
401k with employer match
generous PTO
Pet insurance
Bright Horizon child care
Perks at work
Employee assistance program

Job Description

Milestone is a dedicated community committed to creating a workplace where employees are deeply valued not just for their skills but for their individuality. At Milestone, employees engage in a rewarding career working alongside highly skilled professionals to make a meaningful difference in the lives of senior residents. The organization fosters a welcoming environment that prioritizes strong relationships among residents, their families, and coworkers. Known for its compassionate approach and supportive community, Milestone is an ideal employer for those who desire to have a positive impact while feeling truly appreciated.

The role of the Front Desk Receptionist at Milesto... Show More

Job Requirements

  • Must have compassion for and desire to work with seniors
  • ability to communicate effectively with residents, families, staff, vendors, and the general public
  • strong organizational and follow-up skills
  • ability to manage multiple priorities
  • knowledge of word processing, spreadsheets, and email functions
  • must be able to pass a criminal background check and drug test

Job Qualifications

  • Compassion for and desire to work with seniors
  • ability to communicate effectively with residents, families, staff, vendors, and the general public
  • strong organizational and follow-up skills
  • ability to manage multiple priorities
  • knowledge of word processing, spreadsheets, and email functions
  • professionalism in answering calls and greeting visitors
  • experience in customer service

Job Duties

  • Proactively assist residents, families, visitors, and employees with questions or problems resulting in a positive experience
  • greet all visitors and answer incoming calls in a professional and respectful manner
  • monitor entry area for visitors and guests, greet and direct as necessary, answer incoming telephone calls and resident calls, forward and take messages, receive and send packages for residents, assist with residents who request assistance with mailing letters and packages
  • manage the lobby
  • monitor and ensure desk and lobby are clean and neat
  • create a comfortable, inviting area
  • assist the activity director and/or others as necessary in promoting activities with residents in the lobby
  • respond to inquiries and/or tours when Community Relations Director, Executive Director, and Resident Care Directors are not available
  • facilitate experiences/tours of the community as needed
  • promote and encourage residents to participate in activities
  • follow and communicate company policies and procedures
  • seek out and perform other duties as assigned or needed

Job Qualifications

Experience

No experience required

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.