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Concierge

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $22.00 - $31.00
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Work Schedule

Rotating Shifts
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Benefits

competitive pay
Shift Differentials
In-house registry rates
Fidelity 403b retirement plan
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
voluntary worksite benefits
Employee assistance program
Tuition Reimbursement
public service loan forgiveness
recognition programs
Employee service recognition events
Discounts on home
retail
Travel
And entertainment
National hospital and nurses week celebrations

Job Description

Community Memorial Health System (CMHS) is a leading healthcare organization that serves west Ventura County. Established in 2005 through the merger of Community Memorial Hospital in Ventura and Ojai Valley Community Hospital, CMHS operates two full-service hospitals and a network of primary and specialty care health centers throughout the region. This community-owned, not-for-profit organization is committed to providing exceptional healthcare services without the influence of corporate shareholders or government control, instead answering directly to the communities it serves.\n\nCommunity Memorial Hospital in Ventura has been awarded a prestigious five-star rating by the Centers for Medicare & Medicaid Services (CMS), a distinction... Show More

Job Requirements

  • High school diploma or equivalent
  • Two years of experience in guest relations or customer service
  • Bilingual in English and Spanish
  • Excellent communication skills
  • Ability to use mobile devices and computers

Job Qualifications

  • High school diploma or equivalent
  • Two years of experience in guest relations or customer service in a professional setting
  • Bilingual in English and Spanish
  • Excellent written, verbal, and oral communication skills
  • Ability to operate mobile devices and computers
  • Bachelor's degree in communications or related field preferred
  • Four years of guest relations or customer service experience preferred
  • Multi-language skills preferred

Job Duties

  • Promote a culture of safety and hospitality in lobbies and public areas
  • Serve as a greeter, screener, and navigator for patients and visitors
  • Collaborate with admitting, valet, auxiliary, and security teams
  • Provide compassionate customer service with a caring and professional demeanor
  • Use mobile devices to facilitate and manage service requests
  • Educate other staff on customer service best practices
  • Assist in directing patients to relevant hospital services

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.