Concierge

Fresno, CA, USA|Onsite

Job Overview

Employment Type

Hourly

Part-time

Compensation

Type:

Hourly

Rate:

Range $17.00 - $18.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee assistance program

Retirement Plan

Flexible Schedule

Professional development opportunities

Job Description

WellQuest Living is a reputable organization that specializes in providing senior living and care services. Known for fostering compassionate, supportive, and engaging communities, WellQuest Living offers residents an environment where their physical, emotional, and social needs are prioritized. The organization has a strong commitment to quality service, ensuring that every resident feels valued and cared for. Their well-maintained properties combine a welcoming atmosphere with professional management, making them attractive options for seniors seeking an active and secure lifestyle.

This particular position is located at The Grove in Fresno, California, and is a part-time role with a competitive hourly wage... Show More

Job Requirements

High school education
minimum of two years experience in a related position preferably hospitality
ability to add, subtract and multiply
excellent communication skills including active listening
ability to speak, write and read English
proficiency in basic office equipment including personal computer
proficient in office software
physical mobility to perform job duties
good physical health verified by health screening including chest x-ray or intradermal test within specified period
pass criminal record clearance
ability to learn and apply company policies and procedures
willingness to provide compassionate care to older adults

Job Qualifications

High school education required
minimum of two years experience in a related position preferred
excellent oral and written communication skills
proficiency with office software and basic office equipment
ability to provide exceptional customer service
strong organizational and multitasking skills
ability to work collaboratively with diverse teams
active listening skills
knowledge of safety protocols
compassion towards older adults

Job Duties

Provide all residents, guests and visitors exceptional customer service during every interaction
greet all residents and visitors
provide information about the property
assist with general resident, family member and guest requests
arrange property tours
answer telephones and relay messages
display knowledge of services and programs
handle mail meter, stamps, and office operations
record receipt of packages
manage business center requests
process incoming mail
complete opening and closing duties
take reservations for dining rooms and activities
schedule personal and complimentary transportation
receive and record maintenance work order requests
monitor Emergency Alert System and respond promptly
maintain Resident Notice Binder
arrange valet parking
fulfill personal concierge requests such as restaurant reservations and internet research
keep reception area neat and orderly
ensure signage accuracy
perform clerical duties
update marketing packets
respond to residents' concerns and emergencies
support marketing efforts through positive interactions
communicate observed changes in resident condition
maintain safety standards
encourage teamwork
support a positive professional image
perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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