Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
wellness programs
Job Description
Life Time Athletic Resorts are premier destinations within the hospitality industry, dedicated to creating a vibrant community centered on health, wellness, and exceptional customer service. As an established and rapidly growing company, Life Time offers professionals a unique opportunity to develop a lifestyle career that integrates hospitality with a commitment to promoting healthier, happier lives. Life Time prides itself on its inclusive and diverse work environment, fostering a culture where every individual is valued and supported in their professional and personal growth. The company is committed to equitable hiring practices and aims to build teams that reflect the richness of... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- Bachelor's degree in hospitality preferred
- effective communication skills
- passion to serve others
- customer service experience
- knowledge of hospitality principles
- ability to engage professionally with members and guests
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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